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Family Entertainment Center Adventure Indoor Jump Tower Challenges Jumping Tower For Trampoline Park

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What age range is suitable for the Jump Tower?

The Jump Tower is designed for both children and adults, making it suitable for a wide age range.

2. What materials are used in the construction of the Jump Tower?

The Jump Tower is made from galvanized steel, pearl cotton, wood, PVC, and various fittings and springs.

3. Is the Jump Tower safe for use?

Yes, the Jump Tower is designed with safety in mind and features non-toxic, odorless, and waterproof materials, as well as a strong safety netting.

4. What certifications does the Jump Tower have?

The Jump Tower has several certifications including CE, ISO 9001, ECM, CNAS, and IFAD, ensuring compliance with safety standards.

5. How does the warranty for the Jump Tower work?

The Jump Tower comes with a 1-year warranty that covers defects in materials and workmanship.

6. Can the Jump Tower be customized?

Yes, customization options are available to meet specific customer requirements.

7. What is the delivery time for the Jump Tower?

The delivery time for the Jump Tower is typically between 15 to 30 working days.

8. What is the installation process for the Jump Tower?

The Jump Tower comes with CAD drawings, a 3D installation manual, and professional instructions to make installation easy. A professional installation team is also available to assist.

9. Is the Jump Tower waterproof?

Yes, the Jump Tower features waterproof materials, including the soft pad and outer PVC cover.

10. What is the thickness of the soft pad?

The normal trampoline soft pad thickness is 70mm, while the professional trampoline soft pad thickness is 150mm.

11. What types of springs are used in the Jump Tower?

The Jump Tower uses manganese steel springs with various sizes depending on the trampoline's purpose, ensuring good elastic performance.

12. Can the Jump Tower be used outdoors?

While the Jump Tower is designed primarily for indoor use, its waterproof features may allow for limited outdoor use, but we recommend using it indoors for safety.

13. What colors are available for the jumping mats?

The jumping mats are available in different colors, allowing for customization based on your trampoline park's theme.

14. How can I ensure the Jump Tower is properly maintained?

Regular inspections for wear and tear, cleaning the surfaces, and checking the safety netting and springs are recommended for maintenance.

15. Are there any specific safety features included?

Yes, the Jump Tower includes safety netting made from strong polyester and protective pads to ensure a safe jumping experience.

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