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Automatic Commercial Electric Chocolate Warming Machine

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the Automatic Commercial Electric Chocolate Warming Machine used for?

It is used to melt and keep chocolate smooth and usable for commercial food applications such as bakeries, chocolate production lines, dairy factories, snack shops and catering services.

2. What are the main specifications of the machine?

Plug powered unit, weight 4.96 kg, voltage options 110V/220V, dimensions 44.5 × 21.7 × 15 cm, made of stainless steel.

3. Is the machine suitable for commercial use?

Yes. It is designed for high productivity and durability, making it suitable for continuous use in food shops, factories and catering operations—subject to the manufacturer's recommended duty cycle.

4. What types of chocolate and products can I melt in this machine?

You can melt couverture, chocolate chips, chocolate bars and similar chocolate products. It's also suitable for chocolate used in coatings, dipping and other confectionery applications.

5. Does the machine have temperature control or automatic settings?

The product description lists it as automatic and user-friendly, but temperature controls and exact automatic features can vary by model. Check the product manual or seller listing for details on temperature settings and automation functions.

6. What are safe operating and cleaning practices?

Always unplug before cleaning. Wipe the stainless steel surfaces with a soft cloth and mild detergent; remove and clean any detachable parts per the manual. Do not immerse the electrical base in water and avoid introducing water into melted chocolate.

7. How quickly does the machine melt chocolate?

Melting time depends on the chocolate type and starting temperature, but the unit is designed for fast, efficient melting to support high-productivity environments.

8. Is the machine easy to operate for staff with minimal training?

Yes. The design is described as user-friendly, but staff should still be trained on safe operation, cleaning procedures and any model-specific controls.

9. What material is the machine made from and is it food-safe?

The unit is made of stainless steel, which is durable and commonly used for food-contact equipment. For specific food-safety certifications, check the seller's documentation.

10. Can I use this machine for other ingredients like sauces or fillings?

It is multifunctional and may be used for other heat-stable food items, but verify compatibility with the manufacturer and clean thoroughly between uses to avoid flavor contamination.

11. What voltage options are available and do I need an adapter?

The machine supports 110V and 220V. Ensure you order the correct voltage version for your region; if you have a different supply, use an appropriate, certified transformer or consult the seller.

12. How do I prevent chocolate from burning or seizing in the machine?

Use moderate temperature, stir as recommended, avoid introducing water, and pre-pulse solid chocolate into smaller pieces to help it melt evenly. Follow the manufacturer's temperature and operation guidance.

13. What spare parts or accessories are available?

Available accessories and spare parts (such as replacement lids, stirring paddles or seals) vary by supplier. Contact the seller or check the product gallery for compatible parts.

14. Is there a warranty or service support for this machine?

Warranty and after-sales service depend on the vendor and region. Check the seller's warranty policy and service options before purchase.

15. How do I choose the right model or capacity for my business?

Consider your daily chocolate volume, duty cycle, and workspace. Use the machine's dimensions and productivity claims to estimate throughput, and consult the supplier for recommendations based on your specific production needs.

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