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Smart Home Kits & Systems Products Visual Indoor Unit

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is included in the Smart Home Kits & Systems Products Visual Indoor Unit?

The kit includes a control panel with two-way relays, a smart doorbell, and compatibility with the Tuya APP for control.

2. What operating system does the Visual Indoor Unit use?

The Visual Indoor Unit operates on Android 10.0.

3. What type of display does the Visual Indoor Unit have?

It features an IPS LCD screen with a resolution of 720 * 1440.

4. Is the screen of the Visual Indoor Unit touch-sensitive?

Yes, the display is a G+FF touch screen, allowing for easy interaction.

5. What are the power requirements for the Visual Indoor Unit?

The unit requires a power supply of 220V, 50Hz AC.

6. Does the Visual Indoor Unit support Bluetooth connectivity?

Yes, it supports Bluetooth connectivity.

7. What WiFi standards does the Visual Indoor Unit support?

The unit supports WiFi standards 802.11 b/g/n.

8. Is the Visual Indoor Unit compatible with ZigBee devices?

Yes, it is compatible with ZigBee and supports ZigBee 3.0.

9. What is the RAM specification for the Visual Indoor Unit?

The Visual Indoor Unit is equipped with 1GB or 4GB of RAM, depending on the model.

10. Can I expand the storage of the Visual Indoor Unit?

Yes, it supports TF cards up to 32GB for additional storage.

11. What are the dimensions of the Visual Indoor Unit?

The unit measures 184mm x 88mm x 10mm in appearance and 86mm x 86mm x 70mm for installation.

12. What is the weight of the Visual Indoor Unit?

The net weight of the individual machine is 227g, and the gross weight with packaging is 570g.

13. What color options are available for the Visual Indoor Unit?

The Visual Indoor Unit is available in grey.

14. Does the Visual Indoor Unit have Ethernet connectivity?

Yes, it has a 10/100M Ethernet port for wired connections.

15. How do I control the Visual Indoor Unit remotely?

You can control the Visual Indoor Unit remotely using the Tuya APP.

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