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Portable Infuser Machine IV Infusion Pump With Advanced Medical Fluid Control System

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the flow rate range of the HEDY i7 electric syringe pump?

The HEDY i7 has a syringe rate range from 0.1 to 2000 ml/h, allowing you to adjust the flow in tiny increments of 0.01 ml for precise liquid dispensing.

2. Is the HEDY i7 easy to operate?

Yes, the HEDY i7 features a 3.5-inch color touchscreen and a keypad for easy settings input, making it simple for anyone to use.

3. Can multiple HEDY i7 pumps be stacked together?

Absolutely! The HEDY i7 has a modular design that allows you to stack multiple pumps without any tools, helping you save space.

4. What materials are used in the construction of the HEDY i7?

The outer shell of the HEDY i7 is made from durable PBT plastic, which is resistant to corrosion, ensuring longevity in busy environments.

5. Is the HEDY i7 waterproof?

The HEDY i7 has an IPX3 waterproof grade, meaning it can handle some moisture without damage, making it suitable for various settings.

6. Does the HEDY i7 operate quietly?

Yes, the HEDY i7 features one-key silent operation, keeping your workspace calm and allowing you to focus on your tasks.

7. Can the pump settings be customized?

Yes, you can set a preset scale from 0.01 to 9999.99 ml/h, allowing you to easily adjust the pump to meet your specific needs.

8. What types of environments is the HEDY i7 suitable for?

The HEDY i7 is ideal for use in various environments, including hospitals, labs, ICU, CCU, neonatology, obstetrics, gynecology, pediatrics, internal medicine, surgery, and emergency rooms.

9. What type of display does the HEDY i7 have?

The HEDY i7 features a 3.5 feet TFT color touchscreen, providing clear visibility for easy operation.

10. Does the HEDY i7 include a drug library?

Yes, the HEDY i7 comes with a drug library that includes more than 2,000 drugs, which can be programmed according to local regulations and clinical demands.

11. Is the HEDY i7 suitable for clinical nursing?

Yes, the HEDY i7 is widely applied in clinical nursing for vein injections in hospitals, making it suitable for various specialties.

12. How is the delivery rate calculated with the HEDY i7?

The HEDY i7 automatically calculates the delivery rate based on different modes, ensuring accurate liquid dispensing.

13. What is the warranty period for the HEDY i7?

Please refer to the manufacturer's warranty policy for specific details regarding the warranty period for the HEDY i7 electric syringe pump.

14. Can the HEDY i7 be used for home care?

While the HEDY i7 is designed primarily for medical and clinical use, consult your healthcare provider for guidance on its use in home care settings.

15. What should I do if I encounter issues with the HEDY i7?

If you experience any issues with the HEDY i7, please contact customer support or refer to the user manual for troubleshooting assistance.

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