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Essential Oil Diffuser with Remote Control

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 25 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. How does the app-controlled feature work?

The app-controlled feature allows you to adjust settings, such as mist intensity and timer, from your smartphone or tablet. Simply download the companion app, connect your diffuser via Wi-Fi, and control it from anywhere in the room.

2. What is the capacity of the essential oil diffuser?

The essential oil diffuser has a capacity of over 200ml, which allows it to run for hours without the need for frequent refills.

3. Can I use any essential oils in this diffuser?

Yes, you can use a wide variety of essential oils in this diffuser. However, it's best to avoid using oils that are thick or contain additives that could clog the device.

4. Is the remote control included with the diffuser?

Yes, the essential oil diffuser comes with a remote control, allowing you to adjust settings without needing to physically touch the device.

5. How energy-efficient is the diffuser?

The diffuser operates at a low power consumption of 13W and uses a voltage of 12V, making it energy-efficient and suitable for continuous use without high electricity costs.

6. Is it safe to leave the diffuser running overnight?

Yes, the diffuser is designed for safe use and can be left running overnight. It also features an automatic shut-off function when the water level is low.

7. What types of spaces is this diffuser suitable for?

The diffuser is versatile and can be used in various settings including hotels, offices, and homes, enhancing the ambiance and air quality in any environment.

8. How do I clean the essential oil diffuser?

To clean the diffuser, unplug it and empty any remaining water. Use a soft cloth and a mixture of vinegar and water to wipe the inside and outside, ensuring that the ultrasonic plate remains free from residue.

9. Can I adjust the mist intensity?

Yes, the diffuser allows you to adjust the mist intensity through both the app and the remote control, enabling you to customize the fragrance output to your preference.

10. Does the diffuser have a timer function?

Yes, the diffuser features a timer function that lets you set the duration for which it will run, allowing for customized use and convenience.

11. What is the design of the diffuser like?

The essential oil diffuser has a sleek and modern design that fits seamlessly into any décor, making it both a functional and stylish addition to your space.

12. How long does the diffuser run on a full tank?

Depending on the mist setting, the diffuser can run for several hours on a full tank of over 200ml, providing continuous fragrance in your environment.

13. Is the diffuser noisy while operating?

No, the essential oil diffuser operates quietly, making it suitable for use in bedrooms, offices, or any setting where noise might be a concern.

14. Can I use this diffuser while I'm not at home?

Yes, with the app-controlled feature, you can control the diffuser remotely, allowing you to turn it on or off even when you are not at home.

15. What should I do if the diffuser stops working?

If the diffuser stops working, check to ensure it has enough water, verify that it is plugged in properly, and try resetting it. If the issue persists, consult the user manual or contact customer support for assistance.

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