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XEOLEO Milk Shaking Machine Bubble Tea Shaker

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the XEOLEO Milk Shaking Machine Bubble Tea Shaker used for?

It is designed to shake and mix milk-based and bubble tea beverages, creating well-blended drinks for cafes, kiosks, and home use. It's suitable for professionals and hobbyists who need a reliable shaker machine.

2. What are the machine's dimensions and weight?

The machine measures 380 mm x 330 mm x 385 mm and weighs approximately 25 kg, making it compact and reasonably portable for countertop use.

3. What voltage does the machine support?

The XEOLEO shaker supports both 220V and 110V. Refer to the user manual or product label for details on voltage selection or required plug adapters before connecting to power.

4. Is the machine easy to operate for beginners?

Yes. The product is marketed as user-friendly and easy to operate, suitable for users of all experience levels. Follow the included instructions for best results.

5. Does the machine come with a warranty and after-sales support?

Yes. The machine includes a 1-year warranty. XEOLEO also offers after-sales support and provides free spare parts as part of their service. Contact the seller or manufacturer for warranty registration and service details.

6. What maintenance is required to keep the shaker running well?

Regularly clean the exterior and any removable parts, unplug before cleaning, inspect power cords for damage, and follow the manufacturer's maintenance recommendations in the manual. For mechanical servicing, contact XEOLEO support.

7. How should I clean the machine?

Unplug the machine before cleaning. Wipe the exterior with a damp cloth and mild detergent. Remove and clean any detachable components according to the manual. Avoid immersing the motor or electrical parts in water.

8. Can I use the machine with hot liquids?

The machine is intended primarily for milk and bubble tea preparations (typically cold or room-temperature). Avoid using boiling liquids; consult the user manual or seller if you plan to use warm ingredients.

9. What types and sizes of cups or containers are compatible?

Specific compatible cup sizes are not listed in the product description. Check the user manual or contact the seller for maximum container dimensions and recommended cup types.

10. Is the machine noisy during operation?

Operational noise is typical for shaking machines, but specific decibel levels are not provided. If noise level is a concern, request detailed specifications from the seller prior to purchase.

11. Can this machine be used in commercial settings?

Yes. The machine's compact, durable design and user-friendly operation make it suitable for small cafes, kiosks, and other light commercial environments. For high-volume commercial use, verify throughput and duty cycle with the manufacturer.

12. What spare parts are included or available?

The product description states XEOLEO provides free spare parts as part of after-sales service. For a list of included or available spare parts, contact XEOLEO customer support or your seller.

13. Are there any safety precautions I should follow?

Yes. Always unplug before cleaning or servicing, avoid exposing electrical components to water, do not operate with damaged cords, and follow all safety instructions in the user manual. Keep hands and loose items away from moving parts while operating.

14. Who do I contact for technical support, repairs, or returns?

Contact the XEOLEO seller or the manufacturer's customer service for technical support, warranty claims, spare parts, repairs, or returns. Keep your purchase receipt and warranty information handy when contacting support.

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