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WLDH Stainless Steel Ribbon Mixer Blender Machine

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What materials can the WLDH Stainless Steel Ribbon Mixer Blender Machine process?

It is suitable for plastics, chemicals and food products — including detergent powders, food ingredients and many dry or mildly moist granular/powder materials.

2. Is this machine food-grade and safe for food production?

Yes. Models built with SUS304 or SUS316L stainless steel are appropriate for food applications; SUS316L is recommended where higher corrosion resistance and stricter hygiene are required. Final suitability should be confirmed against your regulatory and product requirements.

3. What is the mixer type and how does it work?

The unit is a ribbon-style blender that uses inner and outer helical ribbons to move material radially and axially for fast, uniform mixing. (If you need clarification on the exact internal configuration, the supplier can confirm technical drawings.)

4. What are the power and electrical requirements?

Standard specification lists a 7.5 kW motor and 380 V supply (three-phase). Other voltages or motor specifications can usually be supplied on request.

5. What are the core components and build materials?

Core components include motor, gear, gearbox, bearings and engine parts. Wetted and structural parts are supplied in SUS304 or SUS316L stainless steel per specification.

6. What is the machine's production/supply capacity and lead time?

Manufacturer supply ability is about 30 sets per month. Lead time depends on order size, customization and current production schedule — contact the supplier for an accurate delivery estimate.

7. How is the machine packaged and shipped?

Machines are packed in export-standard wooden cases or loaded into containers. Port of dispatch is Shanghai; international shipping options are available.

8. Does the machine come with quality documentation and inspection?

Yes. The WLDH mixer comes with a machinery test report and the factory provides a video outgoing inspection for quality assurance prior to shipment.

9. Can the machine be customized (size, materials, features)?

Yes. Common customizations include different stainless grades (SUS304/SUS316L), alternative voltages, motor sizes, discharge configurations, and additional safety or sanitary features. Discuss requirements with the supplier for a quote.

10. What maintenance is required and how often should it be performed?

Routine maintenance includes checking and lubricating bearings and gearbox per the manual, inspecting drive couplings and seals, and monitoring motor and gearbox temperatures. Frequency depends on usage but a regular monthly inspection with scheduled lubrication is typical; consult the supplier's maintenance manual for detailed intervals.

11. How should I clean the ribbon mixer, especially for food use?

Cleaning procedures depend on the product. For food use, use appropriate food-grade cleaning agents and follow a validated cleaning protocol. SUS316L models make cleaning easier and more corrosion-resistant. CIP (clean-in-place) capability can be offered or adapted — request details from the manufacturer.

12. What safety features are included?

Typical safety features include emergency stop(s), interlocked access doors or manways, properly guarded drive and rotating parts, and electrical grounding and overload protection. Specific safety configurations should be confirmed at ordering.

13. Are spare parts and after-sales support available?

Yes. Core spare parts such as bearings, gears, seals and motor components are available. The manufacturer or distributor can supply spare parts, technical support, and service — contact them for spare parts lists and lead times.

14. How do I get a quotation or more technical details (capacity, dimensions, drawings)?

Contact the supplier with your process requirements (material type, batch size, required throughput, sanitary specifications, and electrical supply). The supplier can provide quotations, capacity options, detailed drawings, and technical datasheets tailored to your needs.

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