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Wifi control Efficiency of heating 20kw home heaters floor heating and shower double function electric energy water boiler

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the heating area coverage of this electric boiler?

The electric boiler is designed to cover heating areas from 30 to 200 square meters.

2. What power options are available for the electric boiler?

The electric boiler offers power options ranging from 6kW to 20kW, including 8kW, 10kW, 12kW, 16kW, and 20kW models.

3. What is the maximum heating temperature of the boiler?

The heating temperature can be set between 30℃ to 75℃ (86℉ to 167℉).

4. Does this boiler have any safety features?

Yes, the boiler includes several safety features such as anti-dry protection, leakage protection, water shortage protection, and thermal cut-out at 115℃.

5. How does the smart timing setting work?

The smart timing setting allows you to program the boiler to operate at specific times, ensuring efficient heating when needed.

6. What materials are used in the construction of the boiler?

The boiler is made from thicker metal, enhancing its durability and efficiency.

7. What is the inlet/outlet size of the boiler?

The inlet and outlet size of the boiler is G3/4.

8. Is the boiler suitable for both heating and showering?

Yes, this electric boiler serves dual functions for home heating and providing hot water for showers.

9. What is the water pressure requirement for installation?

The boiler requires a closed installation water pressure ranging from 0.05 to 0.3 Mpa (7.3 to 43.5 Psi).

10. How does the hydroelectric separation feature work?

The hydroelectric separation feature ensures that water and electrical circuits are separate, enhancing safety during operation.

11. What happens if the water supply is low?

In case of low water supply, the water pump protection will activate to prevent damage to the system.

12. Can the boiler prevent freezing in cold temperatures?

Yes, the boiler has an anti-freezing protection feature that operates at two levels to prevent freezing conditions.

13. How do I maintain the boiler?

The boiler has an automatic fault detection system that displays fault codes for easy judgment and maintenance.

14. What type of power cable is required for the different power models?

The power cable requirements vary by model: 3x6mm² for 8kW, 3x10mm² for 10kW, and 5x2.5mm², 5x4mm², or 5x6mm² for higher power models.

15. What is the thermal cut-out temperature of the boiler?

The thermal cut-out temperature is set at 115℃ (239℉) to prevent overheating.

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