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Waterproof Mini Smart GPS Pet Tracker Dog Cat Intelligent Pet Collar With GPS Track Playback Function

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 25 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. Is the Waterproof Mini Smart GPS Pet Tracker suitable for both dogs and cats?

Yes, the Waterproof Mini Smart GPS Pet Tracker is designed to be suitable for both dogs and cats, providing real-time tracking for pets of various sizes.

2. How does the real-time tracking feature work?

The real-time tracking feature uses GPS and GLONASS technology to provide accurate location updates of your pet, allowing you to monitor their movements through the Omni app.

3. What is the battery life of the pet tracker?

The pet tracker offers 12-24 hours of active use, with a quick 2-hour charging time. It can also last up to 5 days on standby or up to 10 days in dual standby mode.

4. Can I set geofences for my pet?

Yes, you can set virtual boundaries using the geofence functionality. You will receive alerts on your smartphone if your pet leaves the designated area.

5. Is the tracker really waterproof?

Absolutely! The tracker has an IP67 waterproof rating, ensuring it remains functional in all weather conditions.

6. How do I charge the pet tracker?

The pet tracker comes with a charging base station. Simply place the device on the station to charge it, which takes approximately 2 hours.

7. What materials is the collar made from?

The collar is made from durable ABS+PC materials, providing resistance to wear and tear while ensuring comfort for your pet.

8. What is the maximum collar length?

The collar length is adjustable, with a maximum length of 40cm. It can also be customized if needed.

9. How does the wheel path playback function work?

The wheel path playback feature allows you to review your pet's movements by displaying their path, helping you understand where they’ve been during a specific period.

10. Can I use the tracker without a SIM card?

No, the pet tracker requires a NANO-SIM card to function, as it relies on cellular connectivity for real-time tracking and communication.

11. Is the Omni app compatible with all smartphones?

The Omni app is compatible with both iOS and Android devices, allowing you to manage and track your pet conveniently from your smartphone.

12. What happens if my pet's battery runs out?

If the pet tracker’s battery runs out, it will stop transmitting location data. It’s advisable to regularly charge the device to ensure continuous monitoring.

13. What is the positioning accuracy of the GPS?

The positioning accuracy of the GPS is within 10 meters, providing reliable tracking of your pet's location.

14. Can I use the tracker indoors?

Yes, the tracker can be used indoors as well as outdoors, giving you peace of mind about your pet's location at all times.

15. What is the working temperature range for the tracker?

The tracker operates within a temperature range of -20℃ to +60℃, making it suitable for various environments.

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