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SWD Series Stacked Washer and Dryer

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the warranty period for the SWD Series Stacked Washer and Dryer?

The SWD Series Stacked Washer and Dryer comes with a 1-year warranty.

2. What types of support are available after purchasing the SWD Series?

After-sales service includes video technical support, field installation, and online support.

3. What power options are available for the SWD Series Washer and Dryer?

The SWD Series operates on power options ranging from 1.5 to 2.2 KW and supports voltages of 220V, 240V, 380V, 415V, and 440V.

4. What materials are used in the construction of the SWD Series?

The SWD Series is available in full or semi stainless steel, ensuring durability and reliability.

5. Is the SWD Series Washer and Dryer easy to install?

Yes, the SWD Series is designed for 100% freestanding installation, making it easy to set up.

6. What certifications does the SWD Series Washer and Dryer have?

The SWD Series is certified with CE and ISO 9001.

7. How much does the SWD Series Washer and Dryer weigh?

The weight of the SWD Series ranges from 600 to 1100 KG.

8. Can the dimensions of the SWD Series be customized?

Yes, the SWD Series allows for customizable dimensions to fit specific space requirements.

9. What types of settings is the SWD Series suitable for?

The SWD Series is ideal for various settings, including laundromats, schools, and hotels.

10. What is the heating system used in the SWD Series?

The SWD Series features a customizable heating system, allowing users to select the best option for their needs.

11. How does the double-layer structure benefit the SWD Series?

The double-layer structure of the SWD Series helps save space, making it a great option for locations with limited room.

12. What is the efficiency rating of the SWD Series Washer and Dryer?

The SWD Series is designed to be highly efficient, reducing water and energy consumption during operation.

13. Is technical support available for installation inquiries?

Yes, video technical support and field installation services are available to assist with installation.

14. Can the SWD Series be used in a residential setting?

While the SWD Series is primarily designed for commercial use, it can also be used in residential settings if space allows.

15. What makes the SWD Series a versatile appliance?

The SWD Series is versatile due to its customizable features and suitability for various applications, from laundromats to hotels.

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