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Sugar Pulling Machine

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is a Sugar Pulling Machine used for?

The Sugar Pulling Machine is primarily used for whitening and inflating sugar, making it essential for producing various types of candies such as white candy, ginger candy, and mercerized candy.

2. What types of candies can I produce with this machine?

You can produce crisp candy, mercerized candy, ginger candy, and other types of candies that require whitening.

3. What is the power requirement for the Sugar Pulling Machine?

The machine requires a power of 1.5 kW with a voltage of 220V, 50Hz, single phase, or it can be customized.

4. What is the capacity of the Sugar Pulling Machine?

The machine has a capacity of 30 kg of sugar per batch.

5. What are the dimensions of the Sugar Pulling Machine?

The dimensions of the machine are 900 mm (L) x 850 mm (W) x 1100 mm (H).

6. How fast does the Sugar Pulling Machine operate?

The machine operates at a speed of 55 rpm/s.

7. What is the weight of the Sugar Pulling Machine?

The machine weighs 200 kg.

8. Can I customize the voltage for the Sugar Pulling Machine?

Yes, the machine can be customized for different voltage requirements, including 110V, 220V, and 380V.

9. Is the Sugar Pulling Machine easy to operate?

Yes, the Sugar Pulling Machine is designed to be user-friendly, making it easy to operate for candy production.

10. Do I need additional equipment to use the Sugar Pulling Machine?

The Sugar Pulling Machine works effectively in conjunction with a crunchy candy machine for best results.

11. What materials are suitable for the Sugar Pulling Machine?

The machine is suitable for various sugar types used in candy production, particularly those requiring whitening.

12. What is the maintenance required for the Sugar Pulling Machine?

Regular cleaning and occasional lubrication of moving parts are recommended to keep the machine in optimal working condition.

13. Is there a warranty for the Sugar Pulling Machine?

Warranty details may vary by supplier, so it's best to check with the retailer or manufacturer for specific warranty information.

14. How do I clean the Sugar Pulling Machine?

After each use, ensure the machine is turned off and cooled down, then clean it with a damp cloth and mild detergent.

15. Can this machine be used for commercial candy production?

Yes, the Sugar Pulling Machine is designed for commercial use and can handle large batches of candy production.

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