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Stainless Steel Garden Waterfall

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What material is the Stainless Steel Garden Waterfall made of?

The Stainless Steel Garden Waterfall is made of either #304 or #316 stainless steel, ensuring durability and resistance to corrosion.

2. What are the available colors for the Stainless Steel Garden Waterfall?

The waterfall comes in its original stainless steel color, but it can also be oil painted or electroplated to suit your design preferences.

3. What are the dimensions of the Stainless Steel Garden Waterfall?

The standard height of the waterfall is 250cm, but all sizes can be custom made to fit your garden space.

4. How much does the Stainless Steel Garden Waterfall weigh?

The waterfall weighs approximately 300kg, providing stability and a robust presence in any garden setting.

5. What is the wall thickness of the Stainless Steel Garden Waterfall?

The wall thickness of the waterfall ranges from 1.5mm to 3mm, ensuring a sturdy construction.

6. What manufacturing techniques are used for the Stainless Steel Garden Waterfall?

The waterfall is crafted using hammering and high polishing techniques, giving it a unique and elegant finish.

7. Is there a minimum order quantity (MOQ) for the Stainless Steel Garden Waterfall?

Yes, the minimum order quantity (MOQ) is 1 set.

8. Can I customize the design of the Stainless Steel Garden Waterfall?

Yes, you can customize the size and finish of the waterfall to meet your specific requirements.

9. What is the lead time for production and delivery?

The lead time for production is 15-30 days, and delivery takes an additional 7-30 days, depending on your location.

10. Do you offer OEM services for the Stainless Steel Garden Waterfall?

Yes, we do offer OEM services to cater to your specific needs and branding.

11. What is the warranty or guarantee on the Stainless Steel Garden Waterfall?

Please contact our customer service for information regarding warranty and guarantees on your purchase.

12. How should I maintain the Stainless Steel Garden Waterfall?

To maintain the waterfall, regularly clean it with mild soap and water to prevent tarnishing and ensure its longevity.

13. Can the Stainless Steel Garden Waterfall be used in winter?

Yes, the stainless steel material is suitable for all weather conditions, but it is recommended to winterize it to avoid any potential freezing issues.

14. Is installation included in the purchase of the Stainless Steel Garden Waterfall?

Installation is not included in the purchase price, but we can provide guidance or recommend professional services for installation.

15. What are the shipping options for the Stainless Steel Garden Waterfall?

We offer various shipping options, and details can be discussed during the order process to best suit your needs.

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