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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the maximum weight limit for the Luxury kids bungee trampoline?

The maximum weight limit for each seat on the Luxury kids bungee trampoline is typically around 50 kg (110 lbs).

2. How many children can use the bungee trampoline at the same time?

The bungee trampoline is designed with 4 seats, allowing up to 4 children to use it simultaneously.

3. What safety features are included in the bungee trampoline?

The trampoline includes safety harnesses for each seat, padded edges, and a sturdy frame made from galvanized steel to ensure safety during use.

4. What is the required space to set up the bungee trampoline?

The bungee trampoline requires a space of at least 6m x 6m for safe operation and to accommodate user movement.

5. Is the bungee trampoline easy to transport and install?

Yes, the bungee trampoline is designed for easy transportation and installation, making it suitable for various locations such as parks and playgrounds.

6. What is the height of the Luxury kids bungee trampoline?

The height of the Luxury kids bungee trampoline is 4.5 meters.

7. What type of power source does the bungee trampoline require?

The bungee trampoline requires a motor power of 500W, with a total of 4 motors for optimal performance.

8. Can the bungee trampoline be used outdoors?

Yes, the bungee trampoline can be used outdoors and is suitable for parks, amusement parks, theme parks, and playgrounds.

9. What materials are used in the construction of the bungee trampoline?

The bungee trampoline is made from a jumping mat, galvanized steel tube, and super high-strength springs for durability and safety.

10. Is there an age limit for children using the bungee trampoline?

While there is no strict age limit, it is generally recommended for children ages 3 and up, depending on their weight and height.

11. How is the bungee trampoline packaged for shipping?

The bungee trampoline is packed in a size of 6.3 cubic meters and weighs 675 kg, ensuring safe delivery.

12. Are there different types of bungee trampolines available?

Yes, we offer various types including 1-seat, 2-seat, 4-seat, inflatable, and rotating trampolines to suit different preferences.

13. What kind of maintenance does the bungee trampoline require?

Regular maintenance includes checking the springs, frame, and harnesses for wear and tear, as well as cleaning the jumping mat to ensure safety.

14. Does the bungee trampoline come with a warranty?

Yes, the Luxury kids bungee trampoline typically comes with a manufacturer's warranty; please check the specific warranty details upon purchase.

15. Can adults use the bungee trampoline?

The bungee trampoline is specifically designed for children, and we recommend that adults do not use it to ensure safety and prevent damage.

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