B21, China Town Mall, Midrand
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Self-Service Machine for Information and Ticketing

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What types of tickets can the self-service machine provide?

The self-service machine can provide tickets for transportation hubs like airports and train stations, events such as concerts and festivals, and can also facilitate self-service check-in at hotels and events.

2. Is the interface user-friendly?

Yes, the machine features a user-friendly touch screen interface that makes it easy for users to navigate and find the information or tickets they need quickly.

3. What kind of payment methods does the machine accept?

The self-service machine typically accepts various payment methods including credit cards, debit cards, and potentially mobile payment options, depending on the specific deployment.

4. Can the machine be used outdoors?

The self-service machine is designed for convenience in busy locations, but whether it can be used outdoors depends on its specific installation and weatherproofing features.

5. How does the barcode scanner work?

The machine is equipped with a high-performance 1D and 2D barcode scanner that allows users to quickly scan their tickets or any relevant barcodes for transaction processing.

6. What is the size of the display screen?

The self-service machine features a 10.1-inch HD TFT capacitive touch screen with a resolution of 800x1280, providing clear visuals for users.

7. Is there any customer support if I encounter issues?

Yes, customer support is typically available for any issues you may encounter while using the self-service machine. Contact information will be provided at the installation location.

8. How does the presence sensor work?

The presence sensor detects when a person is close to the terminal, activating the screen and interface to enhance user experience.

9. What kind of printer is included in the machine?

The self-service machine includes a built-in printer with a paper width of 58mm and a diameter of 60mm, featuring an automatic cut knife for efficient ticket printing.

10. What operating system does the machine run on?

The self-service machine runs on Android 13, ensuring a modern and efficient software environment.

11. How compact is the design of the machine?

The self-service machine is designed to be compact, making it easy to place in various environments without taking up too much space.

12. Can the machine provide information about local attractions?

Yes, the self-service machine can serve as an information kiosk, providing information about local attractions, events, and services.

13. Is the machine suitable for high-traffic areas?

Absolutely, the self-service machine is designed for high-traffic areas such as airports, train stations, shopping malls, and tourist attractions.

14. What is the processing power of the machine?

The self-service machine is powered by a 64-bit 8-core Cortex A53 processor running at 2.0 GHz, ensuring fast and reliable performance.

15. What are the memory specifications of the machine?

The self-service machine comes with 4GB of LPDDR4x memory and 64GB of flash storage for efficient operation and data handling.

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