B21, China Town Mall, Midrand
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Self Serve Pharmacy Vending Machine Intelligent Drug Vending Machine Self-service Medicine Vending Machines Automatic

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What types of payments does the Self Serve Pharmacy Vending Machine accept?

The Self Serve Pharmacy Vending Machine accepts various payment methods including coins, bills, and credit cards.

2. What is the warranty period for the vending machine?

The vending machine comes with a 1-year warranty covering manufacturing defects and providing support.

3. Is technical support available after purchase?

Yes, after-sales service includes video technical support, free spare parts, and online assistance.

4. Where can the Self Serve Pharmacy Vending Machine be used?

This vending machine is suitable for locations such as subway stations, airports, and banks.

5. What materials are used in the construction of the vending machine?

The vending machine is made of high-quality steel, ensuring durability and longevity.

6. Does the vending machine have power-off protection?

Yes, the vending machine is equipped with power-off protection to ensure safe operations.

7. What certifications does the vending machine have?

The Self Serve Pharmacy Vending Machine holds several certifications including CE, FCC, and ISO9001.

8. Can the vending machine detect failures?

Yes, it features failure self-detection to promptly identify and report any issues.

9. Is customization available for the vending machine?

Yes, we offer OEM and ODM support, allowing for customization based on your specific needs.

10. What is the standard interface used for the vending machine?

The vending machine utilizes the MDB/DEX standard interface for connectivity.

11. What is the power requirement for the vending machine?

The power requirements will depend on the specific model, but it is designed to be energy efficient.

12. How can I restock the vending machine?

Restocking can be done easily through a designated access point, detailed instructions will be provided upon purchase.

13. What types of medications can be dispensed from the vending machine?

The vending machine is designed to dispense a variety of over-the-counter medications, with potential for prescription medications depending on local regulations.

14. What is the lead time for delivery after placing an order?

Lead time for delivery can vary, but typically ranges from 4 to 6 weeks after order confirmation.

15. Is training provided for staff to operate the vending machine?

Yes, we provide training resources and support to ensure staff are equipped to operate the vending machine effectively.

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