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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 26 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What type of injuries can the Lastek Portable High Power Laser Therapy Pad help with?

The Lastek Portable High Power Laser Therapy Pad is ideal for treating musculoskeletal injuries, reducing inflammation, and promoting healing for various conditions.

2. What are the laser wavelengths used in this therapy pad?

The device uses powerful laser wavelengths of 630nm, 650nm, and 945nm, which are effective for pain relief and musculoskeletal healing.

3. How long should each treatment session last?

You can choose the timing range for each session, which can be set for either 15 minutes or 30 minutes, depending on your preference.

4. Is the device portable for use at home or on the go?

Yes, the Lastek Portable High Power Laser Therapy Pad is lightweight and compact, making it easy to use at home or while traveling.

5. What material is the therapy pad made from?

The therapy pad is constructed from durable ABS material, ensuring long-lasting performance and reliability.

6. Does the product come with a warranty?

Yes, the Lastek Portable High Power Laser Therapy Pad comes with a 1-year warranty to provide peace of mind with your purchase.

7. Can the therapy pad be used for both professional and home applications?

Absolutely! The device is designed for both home use and professional applications, making it versatile for various users.

8. What safety classification does this device have?

The Lastek therapy pad has a safety classification of Class II, B, ensuring it meets safety standards for use.

9. What are the recommended working conditions for the device?

The recommended working conditions for the therapy pad are a temperature range of 5℃ to 40℃ and a relative humidity of ≤ 80%.

10. Can the therapy pad help with chronic pain?

Yes, the Lastek Portable High Power Laser Therapy Pad is effective in providing pain relief for individuals suffering from chronic pain.

11. Are there customization options available for this product?

Yes, the therapy pad is available with ODM and OEM services for customization to meet specific needs.

12. What is the brightness level of the therapy pad?

The therapy pad has a brightness level of ≥ 8000 cd/㎡, ensuring effective light penetration for treatment.

13. What is the maximum temperature of the phototherapy probe?

The phototherapy probe temperature is kept at a maximum of ≤ 41℃ during operation.

14. How does laser therapy promote healing?

Laser therapy promotes healing by targeting pain and inflammation, enhancing blood circulation, and stimulating cellular repair processes.

15. Is the device easy to use?

Yes, the Lastek Portable High Power Laser Therapy Pad is designed for ease of use, making it straightforward for anyone to operate.

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