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Portable 3D Digital Dental X-Ray Machine Power Source for Dentists Oral Therapy Equipments & Accessories

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 04 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the Portable 3D Digital Dental X-Ray Machine (Model SY-XR8)?

The SY-XR8 is a compact, transportable 3D digital dental X-ray system designed for dental clinics, oral therapy, orthodontics, oral surgery planning and dental education. It produces high-quality dental and jaw images and is intended for easy setup and use in varied clinical settings.

2. What are the main technical specifications?

Model: SY-XR8. Power input: AC 220V, 50Hz. Tube current: 0.2 mA. Instrument classification: Class II. Shelf life: 8 years. Single package size: 50 x 35 x 25 cm. Gross weight: 5.0 kg. Quality certification: CE.

3. Is the unit battery-powered or does it require mains power?

The unit is mains powered and requires AC 220V, 50Hz. It does not include an internal battery—use a proper mains supply or approved voltage converter/adaptor if operating in regions with different mains voltages.

4. How portable is the machine?

The device is compact and lightweight (about 5 kg packaged) for easy transport and rapid deployment between operatories or off-site locations. Use the original packaging or an appropriate protective case when transporting to prevent damage.

5. What imaging capabilities does it provide?

It produces 3D digital dental X-ray images with high resolution intended to support accurate diagnosis, treatment planning and monitoring in general dentistry, orthodontics and oral surgery.

6. What safety certifications and classifications does the product have?

The product carries CE quality certification and is classified as a Class II medical instrument. It should be used in accordance with local medical device regulations and radiation safety rules.

7. What radiation safety measures should be followed?

Follow ALARA principles (As Low As Reasonably Achievable): use appropriate shielding, limit exposure times, position patients correctly, employ protective equipment for staff and patients, and perform regular safety checks and dosimetry as required by local regulations.

8. Is the system easy to operate? What is the user interface like?

The device is designed to be user-friendly with an easy-to-operate interface. Specific UI details and workflow are provided in the user manual; training or familiarization is recommended for safe and effective use.

9. What maintenance is required and what does 'service-free spare parts' mean?

'Service-free spare parts' indicates the design minimizes routine part replacements. Regular maintenance still includes cleaning, periodic safety inspections, and calibration checks. Follow the manufacturer's maintenance schedule and have qualified service personnel perform any repairs or calibrations.

10. How long is the expected service life and what does the 8-year shelf life mean?

The specification lists an 8-year shelf life, indicating the manufacturer’s expected usable lifetime or recommended period before major review or replacement. Actual service life depends on usage, maintenance, environmental conditions and compliance with safety checks.

11. What software or file formats does the machine support? Is it DICOM-compatible?

Software and file format compatibility are not specified in the basic description. Many dental 3D X-ray systems support common imaging software and DICOM; confirm exact software, drivers and DICOM support with the vendor prior to purchase.

12. Are accessories such as sensors, cables, or a carrying case included?

The product description does not list included accessories. Typical shipments may include power cables, basic mounting or positioning aids, and software media—confirm the exact list of included items and optional accessories with the seller.

13. What should I consider for international use or different electrical standards?

The unit requires AC 220V/50Hz. For regions using different voltages or frequencies (e.g., 110V), you will need an appropriate, certified step-up/step-down transformer or a localized version of the unit. Also verify local regulatory approvals before clinical use.

14. What kind of warranty and technical support are available?

Warranty and support terms are not provided in the product summary. Contact the supplier or manufacturer to confirm warranty duration, coverage details, technical support options, and return or service procedures.

15. Who is the ideal user and what clinical applications is this device suited for?

The SY-XR8 is suited for dentists, oral surgeons, orthodontists, and dental educators. Typical applications include routine dental examinations, oral therapy assessment, orthodontic monitoring, surgical planning/evaluation and teaching/training.

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