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Portable 2000W & 3000W Solar Power Station Generator

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the difference between the 2000W and 3000W versions?

The 2000W version has a rated power output of 2000 watts, while the 3000W version can provide up to 3000 watts. The choice depends on your power needs for devices or appliances.

2. How long does it take to fully charge the solar power station?

Charging time can vary based on the power source. Using solar panels, it typically takes 8-12 hours for a full charge, while charging from an AC outlet can take around 6-8 hours.

3. What type of battery does this power station use?

The generator uses a Lithium Iron Phosphate (LiFePO4) battery, known for its safety, longevity, and stability.

4. Can I use this power station while it is charging?

Yes, you can use the solar power station while it is charging, allowing you to power your devices continuously.

5. What kind of devices can I power with this generator?

You can power a variety of devices, including small appliances, tools, laptops, phones, and lights. However, ensure that the total power consumption does not exceed the rated power output.

6. Is it safe to use indoors?

Yes, the Portable Solar Power Station is safe to use indoors, as it does not produce harmful emissions like traditional generators.

7. How much does the power station weigh?

The power station is designed to be lightweight and portable, making it easy to carry. The exact weight can be found in the product specifications.

8. What certifications does this product have?

The generator is certified with CE, ROHS, MSDS, UN38.3, and IEC, ensuring it meets safety and quality standards.

9. Can this power station be used for emergency backup?

Yes, it is ideal for emergency backup power during outages, allowing you to keep essential devices running.

10. How many AC and DC ports does it have?

The power station is equipped with multiple AC and DC ports to accommodate various devices and charging needs. Please refer to the specifications for the exact number.

11. Can I use solar panels to charge this power station?

Yes, you can use compatible solar panels to charge the power station, making it a great option for outdoor activities and off-grid use.

12. What is the warranty period for this product?

The warranty period may vary by retailer, but typically, it comes with a manufacturer's warranty. Please check the warranty details provided at the time of purchase.

13. Is there a user manual included?

Yes, a user manual is included with the product, providing detailed information on setup, usage, and safety precautions.

14. Can I connect this generator to my vehicle?

You can use the power station to charge devices in your vehicle, but it is not designed to be connected directly to the vehicle's electrical system.

15. What is the expected lifespan of the battery?

The LiFePO4 battery is designed for longevity, typically lasting for over 2000 charge cycles with proper care, which can translate to many years of use.

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