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Modern Wall Mounted Liquid Soap Dispenser Touchless Soap

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 25 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the Modern Wall Mounted Liquid Soap Dispenser Touchless Soap (POWER PW-MQ)?

The POWER PW-MQ is a touchless, wall-mounted liquid soap dispenser designed for hotels and commercial spaces. It features an aluminium alloy and ABS/PC construction, a 480 ml refillable reservoir, multi-functional display (time, temperature, volume, battery level), and supports battery or AC power.

2. How is the dispenser powered?

You can power the unit with 4 AA dry batteries or via an AC power cord using the USB interface. Choose batteries for areas without convenient mains access or AC for high-traffic installations to avoid frequent battery changes.

3. What liquids does the dispenser support?

The dispenser supports liquid drop, foam and spray dispensing modes. Use commercial liquid hand soap, foaming soap (or appropriately diluted soap for foaming), or spray-type solutions that are compatible with standard soap dispensers. Avoid thick gels or abrasive chemicals unless confirmed compatible.

4. What is the capacity and how often will it need refilling?

The reservoir holds 480 ml of soap. Refill frequency depends on traffic — in hotels this generally reduces refills compared with small dispensers. High-traffic areas will require more frequent refills.

5. What are the adjustable dispensing settings?

Dispensing time is adjustable across five levels: 0.3s, 0.6s, 0.9s, 1.2s and 1.5s. You can choose shorter or longer dispense times to control the volume dispensed per activation.

6. What is the sensor range for touchless activation?

The infrared sensor has a sensing distance range of approximately 20–60 mm. Position hands within that range for reliable activation.

7. What materials is the dispenser made from and is it rust-resistant?

The housing is aluminium alloy with ABS/PC components. The battery plate is 316 stainless steel for anti-rust protection, making it suitable for humid environments such as bathrooms and kitchens.

8. Does the dispenser have any certifications?

Yes, the POWER PW-MQ is CE and RoHS certified, indicating compliance with relevant European safety and environmental standards.

9. How do I mount the dispenser on the wall?

Wall-mount installation is straightforward: align the backplate, mark and drill holes, fix the mounting screws/anchors, attach the dispenser to the plate and secure it. Check the included product manual or packaging for the exact drill template and hardware list; contact the supplier if mounting hardware is missing.

10. How do I refill the dispenser?

Open the top or front refill access (per the user manual), pour in up to the 480 ml capacity, close securely and prime if necessary. Clean any spilled soap to avoid drips or sensor interference.

11. What maintenance and cleaning are recommended?

Regularly wipe the exterior with a soft damp cloth, clean the nozzle to prevent build-up, and periodically flush the reservoir if switching soap types. Use non-abrasive cleaners; avoid high-pressure water directly on electronic components. Inspect seals and sensor area for residue.

12. What should I do if the dispenser doesn't dispense?

Check battery charge or AC connection, ensure the reservoir contains compatible liquid, confirm the sensor area is clean and unobstructed, and verify dispensing time/volume settings. If problems persist, consult the troubleshooting section of the manual or contact supplier support.

13. Is the dispenser suitable for high-traffic commercial use?

Yes. With a 480 ml capacity, AC power option, adjustable dispense volumes and durable aluminium/ABS construction with a 316 stainless steel battery plate, the unit is well suited for hotel and commercial environments.

14. What are the product dimensions and weight?

The unit measures 245 × 141 × 78 mm and weighs approximately 1.27 kg (gross) / 1.02 kg (net) per piece.

15. What should I do about warranty or spare parts?

Warranty terms and availability of spare parts vary by seller. Refer to the warranty card or product documentation included with the dispenser, or contact your supplier or the manufacturer for warranty registration, replacement parts and service options.

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