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MKN Industrial Washing Machine - Model XGQ-20

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 05 Mar, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the capacity of the MKN Industrial Washing Machine - Model XGQ-20?

The MKN Industrial Washing Machine - Model XGQ-20 is designed for high-capacity washing, suitable for industrial applications. Please check the product specifications for exact capacity details.

2. How many washing programs are available on this machine?

The Model XGQ-20 features 30 possible programs, allowing operators to set flexible washing cycles based on their specific needs.

3. Is the MKN XGQ-20 easy to operate?

Yes, the MKN XGQ-20 is fully automatic and microcomputer-controlled, making it user-friendly and easy to operate with programmable settings.

4. What materials is the MKN Industrial Washing Machine made of?

The washing machine is constructed from high-quality stainless steel, ensuring good appearance, durability, and a long lifespan.

5. Does the machine produce a lot of noise during operation?

No, the MKN XGQ-20 features a full suspension shock structure designed for low shake and low noise, making it suitable for environments where noise is a concern.

6. Do I need to install special foundations for this washing machine?

No, the machine's combination of shock absorbance and springs allows it to operate without the need for excessive foundations.

7. What type of bearing does the MKN XGQ-20 use?

The washing machine uses imported bearings that are precise and durable, contributing to the overall reliability of the machine.

8. How is the machine secured during transportation?

The MKN XGQ-20 is equipped with fixed screws support to ensure stability during long-distance transportation and to avoid shaking damage.

9. Can I customize the washing programs?

Yes, the machine is freely programmable, allowing operators to customize washing programs according to their specific requirements.

10. What is the energy efficiency of the MKN Industrial Washing Machine?

The energy efficiency can vary based on the specific washing programs chosen. It is recommended to refer to the product specifications for detailed energy consumption information.

11. Is there a warranty for the MKN XGQ-20?

Yes, the MKN Industrial Washing Machine typically comes with a manufacturer's warranty. Please check with your supplier for specific warranty details.

12. What are the maintenance requirements for the MKN XGQ-20?

Regular maintenance includes checking the bearings, cleaning the machine, and ensuring that the programmable settings are functioning correctly. Always refer to the user manual for detailed maintenance instructions.

13. What industries is the MKN XGQ-20 suitable for?

The MKN Industrial Washing Machine is suitable for various industries, including hospitality, healthcare, and any other sector that requires efficient and high-capacity laundry solutions.

14. Can this machine handle heavy-duty fabrics?

Yes, the MKN XGQ-20 is designed to handle heavy-duty fabrics commonly found in industrial settings.

15. What is the installation process for the MKN XGQ-20?

The installation process involves placing the machine on a suitable surface, connecting to water and power sources, and configuring the settings. It is recommended to follow the installation guide provided with the product.

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