B21, China Town Mall, Midrand
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Large Commercial Bbq Gas Grill Charcoal Barbecue Grill For Restaurant

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What are the dimensions of the Large Commercial BBQ Gas Grill?

The dimensions of the grill can be customized according to your specific needs. Please contact us for more details on size options.

2. What materials are used in the construction of this grill?

The grill is constructed with high-quality materials including #430 and #304 stainless steel for the side shelves and burners, and steel with a black sand powder coating for the trolley.

3. Can I customize the packaging for this grill?

Yes, we offer customization options for packaging, including brown blank cardboard boxes and color-printed cardboard boxes.

4. Is the grill suitable for outdoor use?

Yes, the Large Commercial BBQ Gas Grill is designed for outdoor use, making it perfect for restaurants and catering services.

5. What type of fuel does this grill use?

This grill can operate using both gas and charcoal, providing flexibility based on your cooking preferences.

6. Does the grill come with a warranty?

Yes, the grill comes with a manufacturer's warranty. Please refer to the warranty document included with your purchase for specific details.

7. Are the burners easy to clean?

Yes, the stainless steel 304 tube burners are designed for easy cleaning, helping to maintain optimal cooking performance.

8. What is the maximum cooking area available?

The cooking area can be customized based on your needs. Please inquire about specific dimensions for your requirements.

9. Are there any additional accessories included with the grill?

The grill includes essential features such as control knobs with LED lights, but additional accessories may need to be purchased separately.

10. Can I choose the surface materials for the grill?

Yes, you can select from various surface materials, including marble, granite, quartz stone, and cultural stone, based on your preference.

11. How many burners does the grill have?

The number of burners can be customized depending on the grill size you choose. Please contact us for specific configurations.

12. Is assembly required upon delivery?

Some assembly may be required upon delivery. Detailed instructions will be provided to help you assemble the grill easily.

13. What is the weight of the grill?

The weight of the grill varies depending on the customizations and size chosen. Please reach out for specific weight details.

14. Can I get a demo of the grill before purchasing?

We encourage potential buyers to request a demo. Please contact us to arrange a demonstration at your convenience.

15. What is the lead time for delivery after placing an order?

The lead time for delivery can vary based on customization options. Typically, it takes 4-6 weeks. Please check with us for the most accurate timeline.

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