B21, China Town Mall, Midrand
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Intelligent Service Restaurant Dining Waiter Smart Robot

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the model number of the Intelligent Service Restaurant Dining Waiter Smart Robot?

The model number of the robot is UB01.

2. How does the robot navigate through the restaurant?

The robot uses advanced navigation technology including LDS SLAM and VSLAM to move smoothly around the environment.

3. How long can the robot operate on a single charge?

The robot can operate for 12 to 24 hours on a single charge, depending on usage.

4. Can I control the robot with my smartphone?

Yes, the robot can be easily controlled through a dedicated smartphone app.

5. Does the robot automatically return to charge?

Yes, the robot features self-charging capabilities and will automatically return to its charging station when needed.

6. What industries can benefit from using this smart robot?

The robot is applicable in various industries such as hotels, restaurants, coffee shops, shopping malls, and KTVs.

7. What is the weight of the robot?

The Intelligent Service Restaurant Dining Waiter Smart Robot weighs 45 kg.

8. What material is the robot made of?

The robot is made from durable ABS material.

9. What is the size of the robot?

The dimensions of the robot are 1214 x 630 x 537 mm.

10. Is there any after-sales support available?

Yes, after-sales support is available through video technical support.

11. What functions does the robot perform?

The primary function of the robot is food delivery, enhancing service efficiency.

12. Does the robot have a certification?

Yes, the robot comes with a CE certification.

13. What color is the robot available in?

The robot is available in a sleek white color.

14. Can the robot be used in busy environments like shopping malls?

Yes, the robot is designed to assist in busy environments, providing efficient service in shopping malls.

15. What type of motor does the robot use?

The robot uses an Other type of motor, specifically designed for its service functions.

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