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Industrial Ice Tube Maker Machine - Commercial Automatic 1 Ton to 20 Ton Capacity

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the daily ice production capacity of the Industrial Ice Tube Maker Machine?

The Industrial Ice Tube Maker Machine has a production capacity ranging from 1 ton to 20 tons per day, making it suitable for various business sizes.

2. What type of ice does this machine produce?

This machine produces tube-shaped ice, which features a hollow core and uniform size, making it ideal for cooling beverages and storing perishable goods.

3. Is the operation of the machine automatic?

Yes, the machine features a fully automatic operation system, which automatically refills with water and harvests the ice without manual intervention.

4. What materials is the machine made of?

The Industrial Ice Tube Maker Machine is constructed from high-quality stainless steel, ensuring durability and resistance to corrosion in commercial and industrial environments.

5. How energy efficient is this ice maker?

The ice maker is equipped with an energy-efficient refrigeration system designed to reduce electricity consumption while maintaining optimal ice production.

6. Is the ice produced safe for consumption?

Yes, the tube ice produced by this machine is clean, clear, and free from impurities, meeting food safety standards for human consumption.

7. Can the machine fit in a compact space?

Yes, despite its high production capacity, the machine is designed to be compact and space-efficient, making it suitable for commercial kitchens and industrial settings.

8. How easy is it to operate the machine?

The machine features a simple control panel that allows for easy monitoring and adjustment of settings, enabling even those with minimal experience to operate it with ease.

9. Does this machine have a self-cleaning feature?

Yes, the Industrial Ice Tube Maker Machine is equipped with a self-cleaning function to maintain hygiene and ensure the quality of the ice.

10. What happens if the machine runs out of ice?

Many models come with an integrated ice storage bin or separate storage unit, ensuring a ready supply of ice and minimizing downtime during peak demand.

11. What is the cooling method used in this machine?

The machine uses water cooling as its cooling method, which is effective for maintaining optimal ice production.

12. What are the dimensions and weight of the machine?

The dimensions and weight vary based on the model. For example, the PET2T-R4A model measures 1350*1250*2300 mm and weighs 1180 kg.

13. How does this machine benefit a restaurant or hotel?

This machine ensures a reliable supply of fresh, clean ice, which is essential for food and beverage service, helping to enhance customer satisfaction.

14. What maintenance is required for this ice maker?

Regular maintenance involves ensuring the self-cleaning function is utilized and monitoring the machine for any operational issues, which is straightforward due to its user-friendly design.

15. Is there a warranty or guarantee with this product?

Warranty details may vary by supplier, so it's best to check with the manufacturer or retailer for specific warranty information.

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