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Horizontal-Vertical Tubular Drag Chain Conveyor

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What materials can the Horizontal-Vertical Tubular Drag Chain Conveyor transport?

The conveyor is designed to handle a variety of bulk materials, making it suitable for industries such as construction, energy, manufacturing, and more.

2. Is the speed of the conveyor adjustable?

Yes, the Horizontal-Vertical Tubular Drag Chain Conveyor features adjustable speed settings for efficient material handling.

3. What is the material used in the construction of the conveyor?

The conveyor is built with durable 304 stainless steel, ensuring longevity and reliability in various operational environments.

4. What is the capacity range of this conveyor?

The conveyor can handle capacities ranging from 5 tons to 15,000 tons, with options for customization to meet specific needs.

5. Does the conveyor come with a warranty?

Yes, the Horizontal-Vertical Tubular Drag Chain Conveyor comes with a 1-year warranty.

6. What certifications does this conveyor have?

The conveyor is certified under ISO9001, ISO14001, and OHSAS18001, ensuring compliance with quality and safety standards.

7. Can I customize the dimensions of the conveyor?

Yes, the dimensions of the conveyor can be customized based on the model and specific requirements.

8. What type of support is available after purchase?

We offer field maintenance technical support and a 24-hour online after-sale service to assist customers with any issues.

9. What industries can benefit from using this conveyor?

Industries such as manufacturing, construction, energy, mining, and any sector that requires efficient bulk material handling can benefit from this conveyor.

10. How does the conveyor ensure safe handling of materials?

The design and material of the conveyor prioritize durability and efficiency, while adjustable speed and customizable capacity help ensure safe handling of various materials.

11. Is installation of the conveyor complicated?

Installation complexity can vary based on the specific model and application, but our technical support team is available to assist with the installation process.

12. Can this conveyor be used for both horizontal and vertical material transport?

Yes, the Horizontal-Vertical Tubular Drag Chain Conveyor is specifically designed to transport materials in both horizontal and vertical orientations.

13. What are the key features of this conveyor?

Key features include durable 304 stainless steel construction, adjustable speed, customizable capacity, and technical support for maintenance.

14. How can I determine the right capacity for my needs?

To determine the right capacity, consider the volume of materials you need to transport and consult with our sales team for customized options.

15. Is the conveyor suitable for outdoor use?

Yes, the durable construction of the conveyor makes it suitable for outdoor use in various environmental conditions.

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