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H30S Smart Home Product AI Ear Health Assistant Smart Household Appliances for Ear Cleaning

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the Bebird H30S?

The Bebird H30S is a handheld smart ear-cleaning device that provides a visual ear-cleaning experience, AI-based ear canal evaluation, telemedicine connectivity, and a liquid delivery attachment to help you monitor and care for ear health at home.

2. How does the AI ear canal evaluation work?

The device captures real-time images of your ear canal through the Bebird app. The onboard AI analyzes those images to identify common issues and provide an evaluation and suggestions. The AI output is informational only and not a medical diagnosis—consult a healthcare professional for clinical advice.

3. How do I use the Bebird H30S safely?

Install and open the Bebird app, pair the device following the in-app prompts, choose an appropriate soft tip, view the live feed while gently cleaning, and stop immediately if you feel pain or bleeding. Always follow the user manual safety instructions and never insert the device forcefully or deeply into the ear canal.

4. Which app do I need and how do I connect the device?

Use the official Bebird app (search for 'Bebird' in your app store). Open the app, enable camera permissions, turn on the H30S, and follow the in-app pairing and connection instructions. Refer to the manual for troubleshooting pairing steps.

5. What attachments and removal options are included?

The H30S supports multiple earwax removal options via interchangeable tips and tools and includes a liquid delivery attachment for applying drops or cleansing solutions. See the included package list for the exact attachments supplied with your unit.

6. Can the Bebird H30S be used for telemedicine consultations?

Yes. The device can stream visual ear images through the app to enable remote consultations with healthcare professionals when supported by the app’s telemedicine feature. Availability may vary by region and provider.

7. Is the device suitable for children?

It can be used on children but only under close adult supervision. For infants, toddlers, or patients with ear infections, perforated eardrums, severe pain, or unusual symptoms, consult a pediatrician or ENT before use.

8. Can the Bebird H30S diagnose ear conditions?

No. The AI evaluation provides informational assessments and may highlight potential issues, but it does not replace a medical diagnosis. Always consult a qualified healthcare provider for definitive diagnosis and treatment.

9. How should I clean and maintain the device?

Remove and clean tips after each use according to the manual. Wipe the main body with a soft, dry or lightly dampened cloth—do not immerse the main unit in water. Disinfect removable tips per the instructions and store the device in a dry, dust-free place.

10. Are replacement tips available and how often should I replace them?

Yes—replaceable tips are available. Replace tips if they become worn, deformed, or after prolonged use for hygiene reasons. Check the Bebird app or official store for compatible replacement tips and recommended replacement intervals.

11. What about battery, charging, and runtime?

Refer to the product manual or package for specific battery capacity, charging method, and runtime. The H30S is designed to be rechargeable; use the supplied charging cable and follow the recommended charging times in the manual.

12. Which smartphones or operating systems are compatible with the Bebird app?

The Bebird app is typically available for iOS and Android devices. Check your device’s app store for compatibility details and the minimum OS version required. Performance may vary by phone model.

13. How is my data and video privacy handled during telemedicine or recordings?

Images and video from the device are managed through the Bebird app. Telemedicine transmissions are routed through the app’s services; check the Bebird app privacy policy for details on data storage, encryption, sharing, and how to delete recordings or history.

14. Are there any contraindications or situations when I should not use the H30S?

Do not use the device if you have a suspected or confirmed ruptured eardrum, active ear infection, severe ear pain, unexplained bleeding, or after recent ear surgery without approval from a healthcare professional. Stop use and seek medical attention if you experience pain, bleeding, dizziness, or hearing changes.

15. Where can I get warranty support or replacement parts?

Warranty terms and support options vary by seller and region. Check the product packaging, included documentation, or the Bebird official website and app for warranty registration, customer service contact information, and how to order replacement parts or request repairs.

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