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Goldsmith tool Jewelry tool Wire Drawing/ Hollow Pipe Drawing Machine

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the primary use of the Goldsmith Tool Jewelry Tool Wire Drawing Machine?

The primary use of the Goldsmith Tool Jewelry Tool Wire Drawing Machine is to create high-quality hollow pipes and jewelry balls, making it ideal for professional jewelers and workshops.

2. What are the dimensions and weight of the machine?

The machine has dimensions of 900 x 550 x 1400 mm and weighs 200 KG, ensuring stability during operation.

3. What kind of after-sales support is provided with the machine?

Comprehensive after-sales support includes field installation, commissioning and training, field maintenance and repair service, video technical support, and online support.

4. Are the components of the machine sourced from reputable manufacturers?

Yes, the main components of the machine are original and sourced from top manufacturers in Japan and Germany, ensuring high quality and precision.

5. Is this machine suitable for beginners in jewelry making?

While the machine is designed for professional jewelers, it can also be used in training programs for beginners in jewelry making.

6. Can I get spare parts for the machine after the warranty period?

Yes, spare parts are available even after the warranty period, along with continued video technical support and online assistance.

7. What types of jewelry can be produced with this machine?

The machine is ideal for making hollow pipes and jewelry balls, which can be used in a variety of jewelry designs.

8. Does the machine require special installation conditions?

The machine should be installed in a stable environment to ensure optimal performance, but specific installation conditions will be covered during the commissioning process.

9. Is training provided for using the machine?

Yes, training is provided as part of the after-sales service to help users understand how to operate the machine effectively.

10. What kind of maintenance does the machine require?

Regular maintenance is recommended for optimal performance, and field maintenance and repair services are offered as part of the after-sales support.

11. What materials can be processed with this machine?

The machine is designed to work with various metals used in jewelry making, ensuring versatility for different designs.

12. What is the lead time for delivery of the machine?

Lead time for delivery can vary based on location and stock availability, but typical shipping times will be provided during the order process.

13. Is the machine energy efficient?

Yes, the machine is designed with energy efficiency in mind, which helps reduce operational costs for jewelers.

14. Can the machine be used for large-scale production?

Yes, the machine is suitable for both small-scale and large-scale production, making it versatile for different workshop needs.

15. What safety features does the machine have?

The machine is equipped with various safety features to ensure safe operation, which will be detailed during the training session.

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