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Escalator Brake

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is an escalator brake?

An escalator brake is a safety component designed to control the braking mechanism of escalators, ensuring smooth and safe operation.

2. What materials are used in the escalator brake?

The escalator brake is made with high-quality materials that ensure durability and reliability, capable of withstanding heavy usage and harsh conditions.

3. What models of escalator brakes are available?

There are two models available: 897396 and 897200, providing flexibility for different escalator systems.

4. How does the escalator brake enhance safety?

The escalator brake effectively controls the braking mechanism to prevent accidents and malfunctions, ensuring the safety of escalator users.

5. Who manufactures the escalator brake?

The escalator brake is manufactured by General, a trusted name in the industry, known for providing high-quality safety components.

6. Is the escalator brake easy to install?

Yes, the escalator brake is designed to be compatible with various escalator systems, making installation or replacement straightforward.

7. What warranty does the escalator brake come with?

The escalator brake comes with a 1-year warranty, providing added peace of mind for customers.

8. Can the escalator brake be used for new installations?

Yes, the escalator brake is ideal for both new installations and as a replacement for existing systems.

9. What payment options are available for purchasing the escalator brake?

Payments can be made via T/T, VISA, Mastercard, or e-checking, providing convenient transaction options.

10. How can I ensure the escalator brake will fit my escalator?

To ensure compatibility, check the specifications of your escalator system against the model options: 897396 and 897200.

11. What are the key features of the escalator brake?

Key features include durability, reliability, model options, safety assurance, brand trust, easy installation, and a 1-year warranty.

12. Is the escalator brake suitable for commercial use?

Yes, the escalator brake is designed for use in commercial and public settings, ensuring smooth and secure escalator operation.

13. What should I do if the escalator brake fails?

If the escalator brake fails, it is recommended to cease use of the escalator immediately and consult a qualified technician for inspection and replacement.

14. Are there any maintenance requirements for the escalator brake?

Regular inspections and maintenance are recommended to ensure optimal performance and safety of the escalator brake.

15. Where can I find more information about the escalator brake?

For more information, you can refer to the product info gallery or contact customer support for detailed inquiries.

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