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Edible ink food coffee printing machine milk cookies macarons cake printer

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the maximum height of objects that the Fairy-Jet Plus printer can print on?

The Fairy-Jet Plus printer can print on objects with a maximum height of 16 cm.

2. What types of items can I print on using this edible ink printer?

You can print on a variety of items including cakes, coffee cups, macarons, cookies, and more.

3. What is the printing speed of the Fairy-Jet Plus printer?

The printing speed of the Fairy-Jet Plus printer is approximately 3 seconds per cup.

4. How does the printer adjust to different object heights?

The printer has an automatic height adjustment feature that detects the height of the object being printed.

5. What are the power requirements for this printer?

The printer operates on a power supply of 110-220V with a frequency of 50-60Hz and consumes 75W.

6. Can the Fairy-Jet Plus printer connect to my computer?

Yes, the printer connects via a USB 2.0 high-speed interface and is compatible with Windows 7/8/10 and MAC operating systems.

7. What type of ink does this printer use?

The Fairy-Jet Plus printer uses edible ink specifically designed for food printing.

8. Is it easy to operate the Fairy-Jet Plus printer?

Yes, it is very simple to operate. Normal workers can operate it well after brief training.

9. What warranty do you offer for the Fairy-Jet Plus printer?

We provide a 13-month guarantee from the shipping date, covering all broken parts except certain consumables.

10. Are there any training resources available for using the printer?

Yes, we offer a professional English version user manual, installation video, and free online training for 2-3 days.

11. How can I edit images before printing?

You can edit images directly on the screen using the printer's software, allowing you to add text and customize colors.

12. What is the maximum printing area of the Fairy-Jet Plus printer?

The maximum printing area is 200mm x 200mm.

13. Can I print multiple items at once?

Yes, the Fairy-Jet Plus printer can print on up to 4 cups of coffee simultaneously.

14. What maintenance is required for this printer?

The inner structure is designed for easy maintenance, and we provide lifetime maintenance free of charge.

15. How can I order ink for the printer?

The printer uses original free decoding REFILL cartridges, and you can order them through our website or customer service.

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