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Double Pan Ice Cream Roll Machine

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the power consumption of the Double Pan Ice Cream Roll Machine?

The Double Pan Ice Cream Roll Machine has a power consumption of 2100W.

2. What voltage does the machine operate on?

The machine operates on 220V and can function at either 50 or 60Hz.

3. What are the dimensions of the Double Pan Ice Cream Roll Machine?

The dimensions of the machine are 1782mm in length, 630mm in width, and 860mm in height.

4. How many topping pans are included with the machine?

The Double Pan Ice Cream Roll Machine comes with 10 topping pans.

5. What type of refrigerant is used in this machine?

The machine uses R410a and R134a refrigerants.

6. Is the machine easy to move around?

Yes, it is equipped with a universal steering wheel for easy movement.

7. What materials are used in the construction of the machine?

The machine is constructed with high-quality stainless steel, ensuring durability and resistance to water and dust.

8. Can this machine be used for commercial purposes?

Absolutely! The Double Pan Ice Cream Roll Machine is perfect for ice cream shops, cafes, and restaurants.

9. Does the machine come with any safety features?

Yes, it includes a grounding device to prevent electric shock and a cooling switch for operational safety.

10. What is the weight of the Double Pan Ice Cream Roll Machine?

The net weight of the machine is 160kg, while the gross weight is 200kg.

11. Can I use this machine for events and gatherings?

Yes, it's a great choice for events and gatherings to impress guests with freshly made ice cream rolls.

12. What is the efficiency of the ice cream production?

The machine is equipped with an imported rotary turbine for efficient and fast production of ice cream rolls.

13. Is there a warranty or guarantee on the machine?

Please check with the retailer for warranty information as it may vary.

14. Is it suitable for beginners looking to start an ice cream roll business?

Yes, it is an ideal choice for entrepreneurs starting their own ice cream roll business.

15. How can I contact customer support for this product?

You can contact customer support through the retailer's website or the contact information provided in the product manual.

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