B21, China Town Mall, Midrand
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Diamond Shaped Solid Surface Stone Reception Desk

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What materials are available for the Diamond Shaped Solid Surface Stone Reception Desk?

The desk is made from artificial solid surface materials such as Corian, acrylic solid surface, or quartz stone — all offered depending on your performance and aesthetic needs.

2. Can I customize the desk shape, size and design?

Yes. Designs and sizes are fully customizable according to your requirements. We accept OEM/ODM work using your drawings, designs or pictures.

3. How many colors and surface finishes can I choose from?

There are more than 300 color options available. Surface finishes can be matte or glossy based on your preference.

4. Do you provide samples and design support?

Yes. We offer free samples and free design services to help you finalize the look and specifications before production.

5. What is the minimum order quantity (MOQ)?

The MOQ is 1 piece, so single units for showrooms or small projects are acceptable.

6. What warranty do you offer for the reception desk?

We provide a 10-year warranty on the desk. Please contact us for full warranty terms and conditions.

7. What are the payment terms?

Standard payment terms are 30% deposit before production and 70% balance before delivery.

8. What applications is this reception desk suitable for?

It's suitable for offices, shopping malls, airports, apartments, shops, banks, hotels, restaurants, clinics, spas and similar commercial spaces.

9. What quality control and certifications does the product have?

We perform 100% inspection and a four-step quality test before delivery. The product has passed CUPC, CE and ISO testing and can meet UV, GMC/UL requirements as needed.

10. Is the solid surface durable and hygienic?

Yes. The material is moisture-proof, durable, scratch-resistant, corrosion-resistant and has anti-bacterial properties with no formaldehyde volatilization.

11. How do I clean and maintain the desk? Can scratches be repaired?

Clean with mild, non-abrasive cleaners and a soft cloth. The solid surface is easily repairable — light scratches and marks can often be removed by sanding and polishing or by professional repair services.

12. How long will it take to produce and deliver a customized desk?

Lead time depends on the complexity of the customization and order size. Please contact us with your specifications for an accurate production and delivery timeline.

13. Can the desk include functional features like cable management, cutouts or integrated sinks?

Yes. Functional integrations such as cable ports, cutouts, sinks and other fixtures can be customized per your drawings and requirements.

14. Do you provide installation services or guidance?

We can supply installation drawings and remote guidance. On-site installation can be arranged upon request (may incur additional fees) — please discuss your needs so we can recommend the best option.

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