B21, China Town Mall, Midrand
Product Description
- Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
- Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
- Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
- Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is a countertop nugget ice maker machine?
A countertop nugget ice maker machine is a compact appliance designed to produce chewable nugget ice, also known as pebble ice, which is perfect for cocktails, soft drinks, and smoothies.
2. How long does it take to make ice?
The countertop nugget ice maker typically takes about 15 to 20 minutes to produce its first batch of ice, depending on the model and ambient temperature.
3. What type of water is recommended for use with the machine?
It is recommended to use filtered or purified water for the best quality ice, as tap water may contain minerals that can affect ice clarity and taste.
4. How much ice can the machine produce in a day?
Most countertop nugget ice makers can produce between 20 to 30 pounds of nugget ice per day, depending on the specific model and conditions.
5. Is the nugget ice maker easy to clean?
Yes, most models come with a removable ice bin and are designed for easy cleaning. Regular maintenance includes emptying the bin and cleaning the water reservoir.
6. Can I leave the machine running continuously?
Yes, you can leave the machine running continuously, but it's important to monitor water levels and ice storage to prevent overflow.
7. What is the size of the machine?
Countertop nugget ice makers vary in size, but they are generally compact and designed to fit on most kitchen countertops, typically measuring around 14 to 18 inches in height and width.
8. Does the machine require a special water line?
No, countertop nugget ice makers do not require a special water line. They usually have a water reservoir that you fill manually.
9. Is the ice produced safe to consume?
Yes, the ice produced by the nugget ice maker is safe to consume, especially when using filtered water and maintaining proper hygiene.
10. What power source does the machine use?
Most countertop nugget ice makers operate on a standard household electrical outlet, usually requiring 115V.
11. Can I use the ice maker for making cocktails?
Absolutely! Nugget ice is ideal for cocktails as it chills beverages quickly and adds a fun texture.
12. Does the machine have a warranty?
Many countertop nugget ice makers come with a manufacturer’s warranty that typically lasts from one to two years, depending on the brand.
13. What should I do if the machine stops making ice?
If the machine stops making ice, check the water level, ensure it’s plugged in, and inspect for any ice blockages or maintenance needs as indicated in the user manual.
14. Can I store the nugget ice for later use?
Yes, you can store nugget ice in a freezer-safe bag or container, but it's best used fresh for optimal texture and taste.
15. Are there any specific maintenance tips for the machine?
Regularly clean the water reservoir, ice bin, and exterior. Descale the machine as recommended by the manufacturer to prevent mineral buildup.
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