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Chocolate Tempering Machine:

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is a chocolate tempering machine?

A chocolate tempering machine is a device designed to heat and cool chocolate to specific temperatures, ensuring it attains a stable and glossy finish while preventing it from blooming.

2. What capacities are available for the chocolate tempering machine?

The chocolate tempering machine is available in various capacities: 8kg, 15kg, 24kg, 30kg, and 60kg.

3. What is the power consumption of the chocolate tempering machine?

The power consumption varies by model: it ranges from 800w for the smallest model to 2200w for the largest.

4. Is the chocolate tempering machine easy to clean?

Yes, the chocolate tempering machine features an automatic stirring wheel that can be easily disassembled for cleaning.

5. What voltage does the chocolate tempering machine operate on?

The chocolate tempering machine operates on a voltage of 110/220-240V single phase.

6. Does the machine come with an optional vibrator?

Yes, some models of the chocolate tempering machine come with an optional vibrator to enhance the melting process.

7. Can I move the chocolate tempering machine easily?

Yes, the machine is equipped with universal wheels, making it convenient to move and save time and labor.

8. What dimensions do the chocolate tempering machines have?

The dimensions vary by model, ranging from 440*510*480mm for the 8kg model to 1130*750*1300mm for the 60kg model.

9. What is the significance of the intelligent temperature control system?

The intelligent temperature control system ensures accurate temperature control, providing a stable and constant temperature for perfect chocolate tempering.

10. What is the net weight of the chocolate tempering machine?

The net weight varies by model, ranging from 28kg for the 8kg capacity machine to 140kg for the 60kg capacity machine.

11. What is included in the package when I purchase the chocolate tempering machine?

The package includes the chocolate tempering machine and may also include additional accessories, depending on the model selected.

12. How does the automatic stirring wheel work?

The automatic stirring wheel mixes the chocolate evenly while heating, ensuring consistent results and preventing scorching.

13. What is the gross weight of the chocolate tempering machine?

The gross weight ranges from 40kg for the 8kg model to 210kg for the 60kg model.

14. Is there a warranty for the chocolate tempering machine?

Warranty details vary by manufacturer, so it's best to check with the specific supplier for warranty information.

15. Can the machine handle different types of chocolate?

Yes, the chocolate tempering machine is designed to handle various types of chocolate, including dark, milk, and white chocolate.

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