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BIOMASS Pellets Cooking Plumbing Stove

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the heating capacity of the BIOMASS Pellets Cooking Plumbing Stove?

The BIOMASS Pellets Cooking Plumbing Stove has a heating capacity of 15kW, making it suitable for heating areas between 120-150 square meters.

2. What type of fuel does this stove use?

The stove uses biomass pellets as fuel, with a consumption rate of 1.7 to 5 kg per hour.

3. How long can the stove burn continuously?

The burning time of the stove can range from 6 to 24 hours, depending on the fuel and settings used.

4. What is the hopper capacity of the stove?

The hopper capacity of the BIOMASS Pellets Cooking Plumbing Stove is 37 kg, allowing for extended periods of use without refueling.

5. What is the thermal efficiency of this stove?

The thermal efficiency of the stove is 85%, ensuring effective heat transfer and minimal fuel wastage.

6. Is technical support available after purchase?

Yes, we offer online technical support for any inquiries or issues you may have after your purchase.

7. What is the power consumption of the stove?

The power consumption of the stove ranges from 60 to 150 watts.

8. What is the voltage requirement for this stove?

The stove operates on a voltage of 220V with a frequency of 50Hz.

9. Does the stove come with a control panel?

Yes, the stove features a control panel along with a remote control for convenient operation.

10. Can this stove be used for both cooking and heating?

Yes, the BIOMASS Pellets Cooking Plumbing Stove is designed for both cooking and warming, making it versatile for various applications.

11. What materials are used in the construction of the stove?

The stove is made of steel, which provides durability and longevity.

12. Can this stove be installed in an office or gym?

Yes, the stove is suitable for installation in various environments, including offices and gyms, as well as homes.

13. What is the water tank capacity of the stove?

The water tank capacity of the stove is 58 liters, allowing for effective heating and cooking.

14. Is graphic design support available for project solutions?

Yes, we offer project solution capabilities, including graphic design support, to help you customize your setup.

15. How do I maintain the BIOMASS Pellets Cooking Plumbing Stove?

Regular maintenance includes cleaning the hopper, checking the combustion chamber, and ensuring the air intake is clear for optimal performance.

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