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Automatic Packing Machine by XingKe

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What industries is the Automatic Packing Machine by XingKe suitable for?

It is engineered for diverse industries including food, beverages, commodities, chemicals, machinery & hardware, apparel, textiles, and tobacco.

2. What is the packing speed of the machine?

Packing speed ranges from 1 to 100 bags per minute, depending on bag size, product, and production settings.

3. What bag sizes and film widths does the machine support?

Bag width is adjustable from 50 to 350 mm and bag length is customizable; supported film widths are 80 to 340 mm.

4. What is the bag mouth shape produced by the machine?

The machine forms a figure cutter tooth-shaped bag mouth for precise sealing and consistent appearance.

5. What counting and feeding methods does the machine support?

It supports manual placement and light-eye (photoelectric) positioning for accurate counting and placement.

6. What are the machine's power and drive specifications?

The machine is electric-driven, consumes 2.5 kW, and operates on 220 V / 50 Hz power supply.

7. What are the physical dimensions and weight of the machine?

Overall dimensions are L 3920 mm × W 750 mm × H 1350 mm, and the machine weighs 600 kg.

8. What warranty and after-sales support are provided?

The machine includes a 3-year warranty and comprehensive after-sales support: video technical support, field installation, training, online assistance, and free spare parts.

9. How is installation handled and what site requirements should I prepare?

XingKe provides installation support; prepare a stable, level floor with access to a 220 V / 50 Hz electrical supply and adequate space for the machine footprint and operator access.

10. Is the machine suitable for food or chemical packaging from a compliance perspective?

The machine is used in food and chemical packaging applications, but you must pair it with appropriate food-grade or chemical-resistant films and follow local regulatory and hygiene requirements.

11. Can the machine be customized for specific packaging needs?

Yes — bag length and some film/bag parameters are customizable; for further mechanical or automation customizations, contact XingKe sales to discuss options.

12. What maintenance is required to keep the machine running reliably?

Regular cleaning, routine lubrication of moving parts, periodic inspection of seals and cutters, and prompt replacement of worn parts are recommended; use original spare parts and follow the maintenance schedule provided by XingKe.

13. Are spare parts readily available and is there replacement support?

XingKe offers free spare parts as part of after-sales support and provides replacement support; availability and lead times can be confirmed with your sales or service representative.

14. How user-friendly is the machine for operators?

The machine is designed for fully automatic operation with user-friendly controls and training provided by XingKe, reducing manual labor and simplifying operation.

15. How do I get pricing, lead time, or request a demo?

Contact XingKe sales or your authorized distributor for pricing, lead times, and demo requests; they can provide quotes, delivery estimates, and arrange on-site or video demonstrations.

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