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3 Wheel Heavy Duty Seniors Travel Scooter 36v 200W lightweight Handicapped Disabled Mobility Scooter For Elderly Travel

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the maximum speed of the CEMOTO CEM-EM11 Mobility Scooter?

The CEMOTO CEM-EM11 Mobility Scooter can reach a maximum speed of 5.8 mph (9 km/h), making it suitable for both indoor and outdoor use.

2. What is the weight capacity of the scooter?

The scooter has a load capacity of up to 250 lbs, accommodating a variety of users.

3. How long does the battery last on a single charge?

The 36V 5.2Ah Li-ion battery provides a range of 10 to 12 miles per charge, depending on usage and terrain.

4. Is the scooter easy to transport?

Yes, the CEM-EM11 is lightweight at 50.7 lbs and designed to be foldable, making it easy to transport and store.

5. What are the dimensions of the scooter?

The scooter has compact dimensions of 105 x 61 x 103 cm, making it easy to maneuver in tight spaces.

6. What type of braking system does the scooter have?

The scooter features a dual braking system, including a manual dual disk brake and a supplemental foot brake for added safety.

7. Is the scooter suitable for outdoor use?

Yes, the CEM-EM11 is designed for both indoor and outdoor use, making it versatile for various environments.

8. What is the warranty period for the scooter?

The CEMOTO CEM-EM11 Mobility Scooter comes with a 1-year warranty for peace of mind.

9. What makes this scooter user-friendly for seniors?

The scooter is designed with comfort in mind, featuring a spacious seat size of 15.15" x 17.71" and easy-to-use controls, making it ideal for elderly users.

10. Does the scooter require any special maintenance?

Regular maintenance is recommended, including checking the battery, brakes, and tires. Always refer to the user manual for specific maintenance guidelines.

11. What color options are available for the scooter?

The CEM-EM11 Mobility Scooter is available in a vibrant red finish, offering a sleek and modern look.

12. Is there a certification for quality and safety?

Yes, the scooter is certified with CE ISO, ensuring it meets quality and safety standards.

13. Can the scooter be used in shopping centers?

Absolutely! The compact design and lightweight nature of the scooter make it perfect for navigating shopping centers and other public spaces.

14. How does the scooter assist individuals with disabilities?

The CEM-EM11 is specifically designed to provide mobility assistance, helping individuals with disabilities or limited mobility maintain their independence.

15. What is the seat height of the scooter?

The seat height is designed for comfort, but for specific measurements, please refer to the product manual or contact customer service.

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