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10T Electric Tow Tug Electric Tugger Pedestrian Tugger Cart Trailer Mover

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 03 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the maximum load capacity of the 10T Electric Tow Tug?

The 10T Electric Tow Tug can handle a maximum load capacity of 10 tons.

2. What is the warranty period for the Electric Tow Tug?

The Electric Tow Tug comes with a one-year warranty for peace of mind.

3. What type of applications is the Electric Tow Tug suitable for?

It is suitable for moving trailers in warehouses, transporting heavy carts in factories, logistics and shipping operations, construction site material handling, and any industrial application requiring heavy towing.

4. What is the weight of the Electric Tow Tug?

The total weight of the Electric Tow Tug is 750 kg.

5. Is the Electric Tow Tug easy to operate?

Yes, the Electric Tow Tug is designed for easy maneuvering and control, making it user-friendly.

6. What are the specifications for the size of the package?

The single package size of the Electric Tow Tug is 150 cm x 100 cm x 100 cm.

7. What is the power requirement for the Electric Tow Tug?

The power requirement for the Electric Tow Tug is specified by voltage, which can vary based on your needs.

8. Can I use the Electric Tow Tug outdoors?

Yes, the Electric Tow Tug is designed for industrial use, which includes outdoor applications, but ensure it is operated in suitable weather conditions.

9. Does the Electric Tow Tug come with a machinery test report?

Yes, a machinery test report is provided with the Electric Tow Tug.

10. How do I maintain the Electric Tow Tug?

Regular maintenance includes checking the battery, inspecting the wheels and brakes, and ensuring the tugger is clean and free of debris.

11. What is the difference between the 6T, 8T, and 10T models?

The difference lies in their load capacities: the 6T model can handle up to 6 tons, the 8T model up to 8 tons, and the 10T model up to 10 tons.

12. What industries commonly use the Electric Tow Tug?

Common industries include logistics, manufacturing, shipping, and construction where heavy towing is required.

13. Is assembly required for the Electric Tow Tug?

The Electric Tow Tug may require some assembly upon delivery; please refer to the user manual for detailed instructions.

14. What safety features does the Electric Tow Tug have?

The Electric Tow Tug is equipped with safety features such as emergency stop buttons and stable braking systems to ensure safe operation.

15. Can the Electric Tow Tug be customized for specific needs?

Depending on your requirements, customizations may be available; please contact the manufacturer for more information.

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