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TC 5000D 20B Digital Intercom Outdoor Station with Facial Recognition

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 26 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the main feature of the TC 5000D 20B Digital Intercom?

The main feature of the TC 5000D 20B Digital Intercom is its advanced facial recognition technology, which supports over 10,000 facial profiles for efficient and secure access management.

2. What type of display does the intercom have?

The intercom features a large 10-inch TFT monitor that provides clear visuals and user-friendly navigation.

3. Is the TC 5000D 20B suitable for outdoor use?

Yes, the TC 5000D 20B is designed for outdoor use and operates in temperatures ranging from -25°C to +55°C, making it suitable for various environmental conditions.

4. What kind of camera is integrated into the intercom?

The intercom has an integrated 2.0-megapixel color CMOS camera that delivers a clear video feed for enhanced security.

5. How does the intercom support access control?

The intercom supports access control through advanced facial recognition, dual card compatibility (IC and ID cards), and a pulse unlock feature for quick door unlocking.

6. What types of facilities can benefit from this intercom system?

The TC 5000D 20B is ideal for residential complexes, office buildings, gated communities, and industrial facilities.

7. What kind of power supply does the intercom require?

The intercom runs on a DC 12V/3A power supply for dependable performance.

8. Can the intercom function in harsh weather conditions?

Yes, the TC 5000D 20B is built to operate in a wide range of temperatures and humidity levels, ensuring reliability in harsh weather conditions.

9. What communication protocols does the TC 5000D 20B use?

The intercom operates on TCP/IP protocol and has RJ45 and RS485 physical interfaces for stable and fast data transmission.

10. Is there a touchscreen feature?

Yes, the intercom features a sleek and responsive touch panel interface that allows for intuitive user interaction.

11. How many facial profiles can it support?

The TC 5000D 20B can support over 10,000 facial profiles, making it highly effective for managing access.

12. What are the humidity tolerance levels for the device?

The intercom is designed to operate efficiently in humidity levels ranging from 10% to 90% RH.

13. Is installation of the TC 5000D 20B complex?

Installation is straightforward, but it's recommended to have a professional installer to ensure proper setup and integration with existing systems.

14. Does the intercom have video recording capabilities?

The description does not specify video recording capabilities; it primarily focuses on real-time video feed and communication.

15. What are the dimensions of the intercom?

The product description does not provide specific dimensions, but it features a 10-inch monitor for reference.

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