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TBK 958B Mobile Phone Back Glass Remover

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 04 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the TBK 958B Mobile Phone Back Glass Remover used for?

The TBK 958B is designed primarily for safe and efficient mobile phone back glass removal. It also supports laser engraving and marking tasks used in repair and customization workflows.

2. What is included in the standard package?

The typical package includes the TBK 958B machine (with standard fixtures), a fume extractor, and necessary power and control hardware. Note: phone-specific mold sets may not be included—confirm on the product page or contact customer service if you need model-specific molds.

3. What are the machine dimensions and packed weight?

Machine dimensions are 290 mm x 570 mm x 600 mm. The packed weight is approximately 36 kg.

4. Which power options does the TBK 958B support?

The TBK 958B supports both 110V and 220V operation. Verify local socket compatibility and ensure proper grounding before use.

5. How do I start and operate the machine (basic workflow)?

Basic steps: plug in and switch on power, remove the lens cap, start the built-in computer, load the desired drawing/file, place and secure the phone in the fixture, press the autofocus/focus button, enable the red alignment light and set parameters, then press the start/marking button. After processing, remove the phone and power down.

6. Is a mold set required and are molds included for different phone models?

You can use the standard fixture included for general positioning, but phone-specific molds/fixtures may be required for optimal alignment and safety. Model-specific mold sets are often sold separately—contact customer service to order compatible molds.

7. What safety precautions should I follow when using this laser machine?

Always wear appropriate laser safety eyewear, use the provided fume extractor for ventilation, avoid direct eye exposure to the laser, remove reflective objects from the work area, keep untrained personnel away during operation, and follow local laser safety regulations.

8. What maintenance is required?

Regular maintenance includes cleaning the lens and galvo mirror area, emptying and cleaning or replacing fume extractor filters as recommended, checking fixtures and cables for wear, keeping the machine dust-free, and applying software/firmware updates when available.

9. What should I do if the autofocus fails or the laser won’t mark accurately?

Check that the lens cap is removed, ensure the sensor and autofocus path are unobstructed, confirm the phone is correctly and securely positioned in the fixture, verify correct parameters in the software, and restart the machine. If the problem persists, contact technical support.

10. What materials can the TBK 958B work on?

The TBK 958B is optimized for mobile phone back glass removal and can perform laser engraving/marking. Material compatibility depends on laser settings and the specific laser source—glass and many plastics are typical; for other materials (metals, coatings), confirm with the supplier or test on samples.

11. How do I transfer designs or drawings to the built-in computer?

The TBK 958B includes a built-in computer and drawing software. Supported file formats and transfer methods (USB, network, or other) may vary—check the user manual or contact the seller for specific supported formats and connection instructions.

12. Does the unit come with technical support or training?

Support and training options vary by seller. Many suppliers offer setup guidance, user manuals, and remote or on-site training packages. Contact the vendor or distributor to learn about included support or available training services.

13. Are replacement parts and consumables available?

Yes — common consumables and replacement parts (such as filters for the fume extractor, protective lenses, and fixtures) are typically available. Contact the supplier or authorized parts distributor for part numbers and availability.

14. What are common troubleshooting steps for connectivity or software issues?

Restart the machine and built-in computer, verify all cable connections, confirm correct power supply and grounding, check for software updates, ensure files are in supported formats, and consult the user manual for error codes. If unresolved, contact technical support with machine details and screenshots/logs.

15. How do I order additional molds or accessories for specific phone models?

Contact customer service or your authorized dealer with the phone model(s) you need molds for. Provide IMEI/series examples if requested. The vendor can advise on available mold kits, pricing, and lead times.

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