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Surgical Instruments Set

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 26 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What types of surgeries is the Surgical Instruments Set designed for?

The Surgical Instruments Set is specifically designed for orthopedic surgeries, particularly for bone repair and reconstruction.

2. What is included in the Surgical Instruments Set?

The set includes a variety of high-quality surgical tools tailored for different surgical needs in orthopedic procedures.

3. Is the Surgical Instruments Set compliant with industry standards?

Yes, the Surgical Instruments Set complies with relevant product qualifications and licenses, ensuring safety and performance.

4. What is the warranty period for the Surgical Instruments Set?

The Surgical Instruments Set comes with a 1-year warranty, providing peace of mind for users.

5. Is online technical support available for users of the Surgical Instruments Set?

Yes, we offer online technical support to assist users with any questions or issues regarding the Surgical Instruments Set.

6. Can the Surgical Instruments Set be used in medical training?

Absolutely! The Surgical Instruments Set is suitable for medical training and education purposes.

7. What is the instrument classification of the Surgical Instruments Set?

The Surgical Instruments Set is classified as Class III, indicating its high-quality and safety standards.

8. Is this set suitable for large fragment fixation procedures?

Yes, the Surgical Instruments Set is ideal for large fragment fixation procedures in orthopedic surgeries.

9. Where can the Surgical Instruments Set be used?

The set is suitable for both hospital and surgical center use, providing versatility in various medical environments.

10. How do I ensure the longevity of the Surgical Instruments Set?

To ensure longevity, follow the manufacturer's guidelines for cleaning, sterilization, and storage of the instruments.

11. What makes this Surgical Instruments Set high-quality?

The Surgical Instruments Set is made from durable materials and is designed for precision, effectiveness, and compliance with industry standards.

12. Can I purchase additional instruments separately?

Please check with the supplier or manufacturer regarding the availability of individual instruments for purchase.

13. How can I contact customer support for the Surgical Instruments Set?

You can reach out to our customer support team through our website or by using the contact information provided with your purchase.

14. What should I do if I encounter a problem with the Surgical Instruments Set?

If you encounter any issues, please contact our online technical support for assistance and troubleshooting.

15. Are there any specific maintenance requirements for the Surgical Instruments Set?

Regular cleaning, proper sterilization, and safe storage are essential maintenance practices to keep the Surgical Instruments Set in optimal condition.

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