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Sunpal SP5KW-OFF Home Off-Grid Solar System for Reliable Power Independence

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 04 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the peak power output of the Sunpal SP5KW-OFF solar system?

The Sunpal SP5KW-OFF solar system provides a peak power output of 6000W, making it suitable for homes with moderate to high energy demands.

2. What types of batteries are compatible with the Sunpal SP5KW-OFF system?

The system supports both Lead-Acid and Lithium-Ion batteries, giving you flexibility based on your storage needs and preferences.

3. Is the output of the Sunpal SP5KW-OFF system safe for sensitive electronics?

Yes, the Sunpal SP5KW-OFF generates pure sine wave AC power, ensuring that your sensitive electronics and appliances receive stable and high-quality power without risk of damage.

4. Can the system be installed on a pitched roof?

Yes, the Sunpal SP5KW-OFF includes a reliable mounting system designed for pitched roofs, ensuring durability and optimal performance.

5. What is the warranty period for the Sunpal SP5KW-OFF?

The Sunpal SP5KW-OFF comes with a 3-year warranty, providing support and peace of mind with your purchase.

6. How does the adjustable AC voltage feature work?

The system offers an adjustable AC voltage range of 110-250V, allowing it to be compatible with various household appliances.

7. What is the battery voltage for the Sunpal SP5KW-OFF system?

The system operates on a 48VDC battery voltage, which ensures efficient energy storage and reliable power delivery.

8. Can I monitor the system remotely?

Yes, the Sunpal SP5KW-OFF is equipped with an RS485 communication interface that allows for easy integration with monitoring systems and provides remote control capabilities.

9. How long can the system provide power without sunlight?

The work time of the system depends on the duration of sunlight available, so it varies based on geographic location and seasonal variations.

10. What components are included with the Sunpal SP5KW-OFF system?

The system includes solar panels, an off-grid inverter, battery options, DC cables, MC4 connectors, and a mounting system.

11. Is installation of the system complicated?

The system is designed for easy installation, especially with the included mounting system. However, professional installation is recommended for optimal performance.

12. What types of appliances can I power with this system?

The Sunpal SP5KW-OFF can power a variety of appliances, lighting, and heating systems suitable for homes with moderate to high energy demands.

13. What is the expected lifespan of the solar panels?

The solar panels have a lifetime of up to 25 years, ensuring long-term efficiency and sustainability.

14. Are there customization options available for the system?

Yes, the mounting system can be customized based on your specific installation needs.

15. Does the system require regular maintenance?

While the Sunpal SP5KW-OFF system is designed to be low maintenance, regular checks on the panels and batteries are recommended to ensure optimal performance.

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