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Smart Balance Crane

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 04 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the power source for the Smart Balance Crane?

The Smart Balance Crane operates on electric power and offers options for both single-phase (220V) and three-phase (220V) supply to cater to different power needs.

2. What is the maximum load capacity of the Smart Balance Crane?

The load capacity of the Smart Balance Crane can be customized to meet specific requirements, making it adaptable for various lifting tasks.

3. What materials are used in the construction of the Smart Balance Crane?

The Smart Balance Crane is made from high-quality steel, ensuring long-lasting durability and strength.

4. What is the rated power of the Smart Balance Crane?

The Smart Balance Crane has a rated power of 2000W, providing robust lifting capabilities for your operations.

5. What control modes are available for the Smart Balance Crane?

The Smart Balance Crane offers two control modes: manual mode for direct control and hovering mode for precise maneuvering during lifting.

6. What type of lifting medium does the Smart Balance Crane use?

The Smart Balance Crane utilizes a stainless steel wire rope, ensuring safety and reliability during operation.

7. Is there support available for the Smart Balance Crane after purchase?

Yes, customers can enjoy after-sales support including online assistance and video technical support to keep the crane running smoothly.

8. Is the Smart Balance Crane certified?

Yes, the Smart Balance Crane is CE and ISO certified, ensuring it meets industry safety and quality standards.

9. In which industries can the Smart Balance Crane be used?

The Smart Balance Crane is versatile and suitable for various industries, including machinery repair shops, manufacturing plants, and construction sites.

10. How does the Smart Balance Crane enhance lifting capabilities?

The Smart Balance Crane enhances lifting capabilities through its innovative design, strong load capacity, and efficient control modes.

11. What are the dimensions and weight of the Smart Balance Crane?

The dimensions and weight details can vary based on the specific configuration of the Smart Balance Crane. Please consult the product specifications for exact measurements.

12. Can the Smart Balance Crane be used outdoors?

Yes, the Smart Balance Crane can be used outdoors, provided it is operated in suitable weather conditions and is protected from extreme elements.

13. What safety features does the Smart Balance Crane have?

The Smart Balance Crane includes safety features such as a durable stainless steel wire rope and compliance with CE and ISO safety standards.

14. What maintenance is required for the Smart Balance Crane?

Regular maintenance includes checking the wire rope for wear, ensuring electrical connections are secure, and following the manufacturer's guidelines for operation.

15. How can I customize the load capacity of the Smart Balance Crane?

Customization of the load capacity can be discussed with your supplier or manufacturer to meet your specific lifting needs.

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