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Sliding Gate Opener Automatic Sliding Door Electric Sliding Gate Motors

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 26 Dec, 2025, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What types of sliding gates are compatible with this opener?

This sliding gate opener is designed to work with various types of sliding gates, ranging from light residential gates to heavy-duty commercial gates, depending on the weight capacity of the motor selected.

2. What is the maximum weight capacity for this sliding gate opener?

The sliding gate opener is available in different weight capacities: 600kg, 800kg, 1200kg, 3000kg, and 5000kg, allowing you to choose the right model based on your gate's weight.

3. Is the sliding gate opener suitable for outdoor use?

Yes, the sliding gate opener features a waterproof IP55 design, making it suitable for outdoor use in various weather conditions.

4. How does the manual release feature work?

The manual release feature allows you to operate the gate manually in case of a power failure or if you need to open the gate without using the motor. It typically involves a simple lever or key mechanism.

5. Can I control the gate opener with my smartphone?

Yes, there is a WIFI app control option available, allowing you to operate the gate opener remotely using your smartphone.

6. What is the installation process for this sliding gate opener?

The installation process is straightforward, as the product comes with a complete standard kit that includes the motor, control panel, override keys, remote controls, installation hardware, and an instruction manual. It's recommended to follow the manual carefully during installation.

7. What power supply options are available for this gate opener?

The sliding gate opener can operate on AC220V/110V ±10% 50Hz or DC24V 50Hz power supply, providing flexibility based on your installation needs.

8. What safety features does the sliding gate opener have?

The opener includes several safety features, such as adjustable resistance sensitivity, automatic gate stop and re-open when an obstacle is encountered, and an optional impact-proof infrared photocell control board interface.

9. What is the working temperature range for the motor?

The motor is designed to operate within a temperature range of -25 to +55 degrees Celsius.

10. Does this product include a warranty?

Warranty details may vary by retailer, so it's best to check with the seller for specific warranty information related to this sliding gate opener.

11. What is the speed of the gate when opening or closing?

The sliding gate opener has an opening and closing speed of 12 meters per minute.

12. Are the remote controls included with the gate opener?

Yes, the standard kit includes two remote controls for convenient operation of the sliding gate.

13. Can the gate opener be powered by solar energy?

Yes, if you opt for the solar system DC sliding gate motor, it will include a solar panel with a bracket, two 12V backup batteries, and one solar charge controller.

14. What materials are used in the construction of the gate opener?

The sliding gate opener features durable materials, including all-metal gears and a weatherproof control panel, ensuring longevity and reliability.

15. Is there an adjustable time-delay feature?

Yes, the gate opener includes an adjustable time-delay feature, allowing you to set the delay duration before the gate closes automatically.

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