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Promaker computerized 12 or 15 needles t-shirt hat single head embroidery machine for home use

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 04 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What types of materials can the Promaker embroidery machine handle?

The Promaker embroidery machine is suitable for a variety of materials including flats, caps, children's items, gifts, leather, quilts, patches, and denim.

2. What is the maximum speed of the embroidery machine?

The maximum speed of the Promaker embroidery machine is 1200 stitches per minute, allowing for efficient and quick embroidery.

3. Does the machine support wireless connectivity?

Yes, the Promaker embroidery machine features a built-in wireless and wired network control system, enabling you to transmit designs via WIFI, LAN, and USB.

4. How many needles does this embroidery machine have?

The Promaker embroidery machine is available in models with either 12 or 15 needles, providing versatility for different embroidery projects.

5. What is the weight of the Promaker embroidery machine?

The weight of the machine varies by model: the 12-needle version weighs 11.6 kg, while the 15-needle version weighs 11.5 kg.

6. Can the machine be used for commercial purposes?

Yes, the Promaker embroidery machine features a stylish design that meets the needs of both home and commercial use.

7. Is there a built-in lighting system in the machine?

Yes, the machine includes built-in LED lighting to enhance visibility while you work on your embroidery projects.

8. What languages does the machine support?

The Promaker embroidery machine supports 15 languages including Chinese, English, Arabic, Turkish, Spanish, Russian, Portuguese, French, Thai, Dutch, German, Italian, Polish, Iranian, and Korean.

9. What optional devices are available for use with the machine?

Optional devices include a 6 in 1 magnet frame, shoes device, socks device, Doodle Art Embroidery, and Photo embroidery options.

10. What is the size of the embroidery area for caps?

The embroidery area for caps is 360mm x 70mm, while the flat embroidery area measures 360mm x 200mm.

11. Does the machine have a thread break detection system?

Yes, the Promaker embroidery machine is equipped with intelligent thread break detection to alert you if the thread breaks during operation.

12. What is the voltage requirement for the machine?

The Promaker embroidery machine operates on a voltage range of 110-220V, making it compatible with various electrical systems.

13. What is the size of the machine?

The dimensions of the machine are 580mm x 580mm x 1600mm, making it suitable for home use without taking up too much space.

14. What features make this machine user-friendly?

Features such as the built-in wireless connectivity, LED lighting, and a simple interface for design transmission make the Promaker embroidery machine very user-friendly.

15. Is the machine suitable for beginners?

Yes, the Promaker embroidery machine is designed to be user-friendly, making it suitable for both beginners and experienced users.

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