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Prime 350kVA 320kW 400kVA Self-Running Diesel Power Generator

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 04 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the power output of the Prime 350kVA generator?

The Prime 350kVA generator provides a power output of 320kW.

2. Is the Prime 350kVA generator silent or open?

The Prime 350kVA generator is available in both silent and open models.

3. What type of alternator does the generator use?

The generator uses a YFS-600 alternator from YOFEN.

4. What is the fuel type used by the Prime 350kVA generator?

The Prime 350kVA generator operates on diesel fuel.

5. What are the dimensions and weight of the generator?

The dimensions and weight can vary depending on the model type (silent or open). Please refer to the product manual for specific details.

6. What is the noise level of the silent model?

The noise level of the silent model is significantly lower than that of the open model, typically around 60-70 dB, but exact values may vary.

7. Can this generator be used for continuous power supply?

Yes, the Prime 350kVA generator is suitable for continuous power supply applications.

8. What is the fuel consumption rate of the generator?

The fuel consumption rate will depend on the load, but it generally operates efficiently within its rated capacity.

9. What is the maintenance schedule for the generator?

Regular maintenance is recommended every 250 hours of operation or as specified in the user manual.

10. Does the generator come with a warranty?

Yes, the Prime 350kVA generator typically comes with a manufacturer's warranty. Please check the warranty terms at purchase.

11. Can the generator be used in remote locations?

Yes, the generator is designed for use in remote locations, especially the self-running feature makes it a practical choice.

12. Is there an automatic start feature available?

Many models of the Prime 350kVA generator can be equipped with an automatic start feature, depending on the configuration.

13. What safety features are included with the generator?

The generator includes various safety features such as automatic shutdown for low oil pressure, high temperature, and overload protection.

14. What accessories are included with the generator purchase?

Included accessories may vary, but typically include a user manual, warranty card, and necessary cables.

15. Where can I purchase replacement parts for this generator?

Replacement parts can be purchased from authorized dealers or directly from the manufacturer's website.

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