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Potry Flatbed T Shirt Printing Machine Dtg

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 04 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What are the main differences between the EP-120602IA-01 and EP-120604IA-01 models?

The EP-120602IA-01 has 2 I3200-A1 print heads (net weight 750 kg, gross 800 kg). The EP-120604IA-01 has 4 I3200-A1 print heads for higher throughput (net weight 800 kg, gross 870 kg). Both share the same maximum print width, ink type, power consumption and print quality options.

2. What print width and length can these printers handle?

Both models support a maximum print width of 1200 mm. Print length is customizable up to 6000 mm to accommodate various large-format and textile jobs.

3. What print resolutions and speeds do these printers achieve?

They support 4-pass mode at 720x720 DPI (up to ~90 pcs/hour) for fast production and 6-pass mode at 720x1440 DPI (up to ~60 pcs/hour) for higher detail and quality. Actual throughput depends on media, artwork, and RIP settings.

4. Which print heads do these machines use?

Both models use I3200-A1 print heads, designed for precise and reliable large-format printing.

5. What type of ink do these printers use and what is the ink capacity?

They use pigment ink for vibrant, durable prints. Ink capacity is 4 × 1.5 L containers per machine.

6. Are these printers suitable for direct-to-garment (DTG) t-shirt printing?

Yes — the machines are designed for large-format and textile applications, including DTG t-shirt printing. For optimal results on garments, appropriate pre-treatment and curing processes are typically required.

7. Which RIP software is supported?

The printers are compatible with Maintop 6.1 and optionally Neostampa RIP software for job management, color control and output optimization.

8. What are the power requirements and energy consumption?

Both models operate at 500 W power consumption. Check local electrical standards and installation requirements with your supplier or installer.

9. How heavy are the machines for shipping and installation planning?

EP-120602IA-01: net weight 750 kg, gross weight 800 kg. EP-120604IA-01: net weight 800 kg, gross weight 870 kg. Plan for appropriate freight handling and professional installation.

10. What routine maintenance is required?

Regular maintenance typically includes print head cleaning (per manufacturer's schedule), ink system checks, wiping and inspection of platen and media handling components, and following the service intervals in the user manual. Use recommended cleaning fluids and inks to avoid damage.

11. What substrates can these printers handle?

They are suitable for a wide range of large-format substrates including textiles (t-shirts), banners, and other flat media. Specific material compatibility and pre/post treatment recommendations should be verified for each substrate.

12. Can print head configuration be upgraded (e.g., from 2 to 4 heads)?

The product family includes both 2-head and 4-head configurations. Upgrading an installed machine may be possible but depends on machine configuration and factory options; consult the manufacturer or authorized dealer for upgrade possibilities.

13. What consumables and spare parts should I stock?

Common consumables include pigment ink cartridges (4 × 1.5 L), maintenance fluids, wipers and filters, and spare I3200-A1 print heads or related components. Stocking essential items reduces downtime.

14. What should I do if I need technical support, warranty or service information?

Contact your supplier or the manufacturer’s authorized service center for warranty details, scheduled maintenance, spare parts, and technical support. Keep purchase documentation and serial numbers available when requesting service.

15. Are there environmental or setup requirements for optimal performance?

For consistent print quality and equipment longevity, operate in a stable environment with controlled temperature and humidity as recommended in the user manual. Ensure a level, sturdy installation surface and proper ventilation for ink curing and solvent fumes if applicable.

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