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Original Design Custom Single Level Basin faucet

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 04 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What material is the Original Design Custom Single Level Basin Faucet made of?

The Original Design Custom Single Level Basin Faucet is made of high-quality brass for durability and longevity.

2. Is this faucet suitable for low water pressure?

Yes, the design of the Single Level Basin Faucet is optimized to work efficiently even under low water pressure.

3. Does this faucet come with a warranty?

Yes, the Original Design Custom Single Level Basin Faucet typically comes with a manufacturer's warranty. Please check the packaging or product details for specific warranty information.

4. What is the installation process for this faucet?

Installation is straightforward and can usually be completed with basic tools. It comes with a manual that provides step-by-step instructions.

5. Is this faucet easy to clean?

Yes, the brass finish is designed to resist tarnishing and is easy to clean with mild soap and water.

6. Can this faucet be used in a kitchen or is it only for bathrooms?

While it is designed primarily for basin use, it can also be used in a kitchen setting, depending on personal preference and design.

7. What type of handle does the faucet have?

The Original Design Custom Single Level Basin Faucet features a single lever handle for easy temperature and flow control.

8. Is this faucet available in different finishes?

The Original Design Custom Single Level Basin Faucet is available in various finishes. Please check with the retailer for available options.

9. What are the dimensions of the faucet?

The dimensions of the faucet can vary. Please refer to the product specifications for detailed measurements.

10. Does the faucet come with a drain assembly?

Typically, the faucet does not include a drain assembly. Please check the product details to confirm.

11. Is this faucet water-efficient?

Yes, the Original Design Custom Single Level Basin Faucet is designed to minimize water usage while maintaining strong performance.

12. Can I use this faucet with a pull-out sprayer?

No, this faucet is designed as a single level mixer and does not accommodate a pull-out sprayer.

13. What is the flow rate of this faucet?

The flow rate may vary, but it generally meets standard flow rate regulations. Check the product specifications for exact numbers.

14. Is this faucet compatible with standard plumbing?

Yes, the faucet is designed to be compatible with standard plumbing connections.

15. How do I adjust the water temperature?

You can adjust the water temperature by moving the single lever handle to the left for hot water and to the right for cold water.

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