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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 04 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the weight capacity of the Folding People Transfer Stretcher Carrier?

The stretcher carrier has a high weight capacity of up to 250 kg, making it suitable for most patient transfer needs.

2. What materials are used in the construction of the stretcher?

The stretcher is made from high-quality aluminum alloy, ensuring durability and strength while remaining lightweight.

3. How much does the stretcher weigh?

The net weight of the stretcher is just 27 kg, which makes it easy to handle and transport.

4. Is the stretcher foldable for storage?

Yes, the stretcher features a compact and foldable design, measuring 112×68×88 cm when in use, and can be easily folded for storage and transport.

5. Is this stretcher suitable for emergency situations?

Absolutely! The Folding People Transfer Stretcher Carrier is designed for emergency situations, patient transport, and injury care.

6. Does the stretcher come with a warranty?

There is no specific warranty provided for this product, but it is constructed for long-lasting, repeated use in medical environments.

7. Is the stretcher CE MDR certified?

Yes, the stretcher meets essential quality standards and is CE MDR certified for safety and reliability in medical use.

8. Can the stretcher be used for transporting patients in a medical facility?

Yes, the stretcher is ideal for transporting injured or ill individuals safely in both emergency and medical settings.

9. What is the shelf life of the stretcher?

The shelf life of the stretcher is approximately 6 months.

10. What type of power source does this stretcher require?

The stretcher is manually operated and does not require any power source.

11. Is online technical support available for this product?

Yes, online technical support is available for any inquiries or assistance you may need regarding the stretcher.

12. Can I customize the color of the stretcher?

Yes, the stretcher can be customized in color according to your preferences.

13. What is the size of the stretcher when in use?

When in use, the stretcher measures 112 cm in length, 68 cm in width, and 88 cm in height.

14. Is the stretcher reusable?

Yes, the stretcher is designed to be durable and reusable for long-term use in various medical settings.

15. What is the classification of this medical equipment?

The stretcher is classified as Class I medical equipment.

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