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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 04 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What types of materials can the MTW Inkjet Printer print on?

The MTW Inkjet Printer can print on various materials including bottles, cards, and other surfaces suitable for labeling and packaging.

2. What is the printing speed of the MTW Inkjet Printer?

The MTW Inkjet Printer is designed for high-volume printing, providing fast and accurate results. However, specific speed metrics are not detailed in the product description.

3. Can the MTW Inkjet Printer print in multiple colors?

No, the MTW Inkjet Printer offers single-color printing only, which ensures clear and precise text or logos.

4. What is the warranty period for the MTW Inkjet Printer?

The MTW Inkjet Printer comes with a 1-year warranty, providing peace of mind for your purchase.

5. Is the MTW Inkjet Printer user-friendly?

Yes, the MTW Inkjet Printer features a straightforward interface designed for easy operation and maintenance, requiring only a short training time.

6. What are the dimensions and weight of the MTW Inkjet Printer?

The printer measures 410x330x445mm and weighs 17kg, making it compact and easy to install.

7. What is the power requirement for the MTW Inkjet Printer?

The MTW Inkjet Printer operates on AC100-240V 50/60Hz 60VA, which makes it energy-efficient.

8. Does the MTW Inkjet Printer support multiple languages?

Yes, the printer supports multiple languages including Chinese and English, making it accessible for various regions.

9. What is the range of printing sizes for the MTW Inkjet Printer?

The printer can print sizes ranging from 2mm to 20mm, accommodating a wide variety of labeling tasks.

10. How durable is the MTW Inkjet Printer?

The printer is constructed from SUS304 materials, ensuring durability and the ability to withstand the demands of industrial use.

11. Can the MTW Inkjet Printer connect to other machines in an automatic filling line?

Yes, the MTW Inkjet Printer can connect with feeding machines, labeling machines, and other equipment for an integrated automatic filling line.

12. What kind of ink does the MTW Inkjet Printer use?

The printer utilizes high-performance inks designed for current applications and production environments, along with an intelligent cartridge system.

13. What character heights can the MTW Inkjet Printer print?

The printer can print characters ranging from 1mm to 12mm in height, depending on the font used.

14. Does the printer have any safety features?

Yes, the intelligent cartridge system includes an alarm for incorrectly inserted cartridges, ensuring safe operation.

15. Is it possible to print barcodes with the MTW Inkjet Printer?

Yes, the MTW Inkjet Printer is capable of printing various formats including barcodes, serial numbers, and custom logos.

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