B21, China Town Mall, Midrand
- Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 15 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
- Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
- Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
- Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the primary function of the machine gravity fed portable eye washing machine?
The primary function of the machine is to provide immediate eye wash solution to remove dust and contaminants in emergency situations, particularly in industrial settings.
2. What material is the eye wash station made from?
The eye wash station is made from SS310 stainless steel, which offers durability and resistance to corrosion.
3. Where can I use this eye wash station?
This eye wash station is designed for use in chemical institutes and industrial situations where eye protection is necessary.
4. What are the dimensions of the eye wash machine?
The dimensions of the eye wash machine are 288CM in length, 100CM in width, and 94CM in height. Custom sizes may also be available.
5. Is the eye wash solution included with the station?
The eye wash machine is designed to be used with eye wash solution, but the solution itself is typically sold separately.
6. What are the key features of this eye wash station?
Key features include its gravity-fed design, stainless steel construction, and its ability to provide quick and effective eye washing in emergency situations.
7. Is the eye wash station portable?
Yes, the machine is designed to be portable, making it easy to move to different locations within an industrial environment as needed.
8. Can the eye wash station be customized?
Yes, the eye wash station can be customized to meet specific requirements or dimensions as per customer needs.
9. How do I maintain the eye wash station?
Regular maintenance includes checking the eye wash solution levels, ensuring proper functionality of the station, and cleaning the exterior to prevent contamination.
10. What should I do if the eye wash solution is contaminated?
If the eye wash solution is contaminated, it should be replaced immediately to ensure safety and efficacy in emergencies.
11. Is this eye wash station compliant with safety regulations?
Yes, the eye wash station is designed to comply with industry safety regulations for emergency eye washing in industrial environments.
12. How quickly can the eye wash station deliver solution in an emergency?
The gravity-fed design allows the eye wash station to deliver solution almost instantly, providing rapid response in emergency situations.
13. What type of eye wash solution is recommended for use with this machine?
A sterile, saline eye wash solution is recommended for use with the eye wash station to ensure safe and effective cleansing.
14. Does the eye wash station require any special installation?
The eye wash station is designed for easy setup and typically does not require special installation; however, it should be placed in easily accessible locations.
15. What brands are associated with this eye wash station?
The eye wash station is offered under the OEM brand, which focuses on high-quality emergency medical equipment.
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