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Infrared Cold Laser Pain Relief Device – Lastek Model

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  • Shipping Timeframes: All orders are processed within 2-5 business days (excluding weekends and holidays). After your order has been processed, the estimated delivery time is before 04 Feb, 2026, depending on customs, Please note that due to high demand, some items may experience longer shipping times, which will be communicated at order confirmation email.
  • Order Processing Time: Please allow 2-5 business days for us to process your order before it is shipped . Orders placed after 16:00 on Fridays, or during weekends and public holidays, will begin processing on the next business day. Processing times may be extended during peak seasons or sales events.
  • Manufacturing Time: Some products needs manufacturing time, the manufacturing process will take approximately 10-30 business days depending on the product. This timeframe may vary depending on the complexity of the product and current demand. but this will be communicated with you during order confirmation.
  • Returns and Exchanges: We offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange. Items must be unused, in their original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival.
1. What is the Infrared Cold Laser Pain Relief Device – Lastek Model?

The Lastek Infrared Cold Laser Pain Relief Device is a non‑invasive phototherapy instrument designed to reduce pain and inflammation and to promote tissue healing. It uses multiple infrared and red laser wavelengths delivered from six foldable panels to treat areas such as the neck, back, shoulders, lumbar region and limbs.

2. How does cold laser (low‑level laser) therapy work?

Cold laser therapy (low‑level laser therapy, LLLT) uses specific wavelengths of light to penetrate tissue and stimulate cellular processes. This can reduce inflammation, decrease pain signals, and promote tissue repair by enhancing microcirculation and cellular metabolism.

3. Which wavelengths does this device use and what are their roles?

The device uses three wavelengths: 630 nm and 650 nm (red light) and 945 nm (near‑infrared). Red wavelengths primarily target superficial tissues and aid wound healing and inflammation reduction, while near‑infrared penetrates deeper to reach muscles, joints and deeper soft tissues.

4. What conditions and body areas can it treat?

The device is indicated for targeted pain relief and phototherapy of soft tissue injuries. Typical uses include neck pain, back and lumbar pain, shoulder pain, sciatica, sprained foot, tendon sheath discomfort, and wound healing (including diabetic foot wound support).

5. What does 'Class II instrument' and 'Safety assortment B' mean for safety?

The Class II designation indicates the device meets medical device safety standards for its risk category and is intended for home and professional use. The Safety assortment 'B' refers to applied part classification used in medical device safety standards. Always follow the user manual and safety instructions.

6. How do I operate the device and remote control?

Place the foldable panels so they cover the treatment area, power on the unit, select the desired time (15 or 30 minutes) and start the session using the device controls or the included remote control. Exact button layout and step‑by‑step instructions are provided in the user manual.

7. How long is each treatment and how often should I use it?

The device offers preset timing options of 15 or 30 minutes per session. Frequency depends on the condition and clinician guidance; many users begin with daily or several sessions per week. Consult the user manual or a healthcare professional for a regimen tailored to your condition.

8. What are the key technical specifications?

Panel LED counts: 630 nm × 168, 650 nm × 42, 945 nm × 60. Brightness is ≥ 8000 cd/m² and the phototherapy probe temperature is kept ≤ 41°C during operation. The device has six laser panels in a foldable pad configuration to cover various body areas.

9. Are there any known side effects or risks?

Cold laser therapy is generally well tolerated. Possible mild effects include temporary increased soreness, tingling or warming at the treatment site. Serious adverse effects are rare when the device is used according to the instructions. Stop use and consult a healthcare professional if you experience unexpected pain, skin changes, or other concerning symptoms.

10. Who should not use this device or who needs medical clearance first?

People who are pregnant, have active cancer, uncontrolled bleeding, an implanted electronic device (such as a pacemaker), or epilepsy should consult their physician before use. Children and people with impaired sensation should use it only under medical supervision. When in doubt, check with your healthcare provider.

11. Do I need to wear eye protection during treatment?

Avoid direct eye exposure to the laser light. Follow the user manual guidance regarding eye protection; many protocols advise using protective eyewear or ensuring panels are positioned so light does not shine into the eyes.

12. How do I clean and maintain the device?

Always unplug or switch off the device before cleaning. Wipe panels and housing with a soft cloth lightly dampened with a mild disinfectant or 70% isopropyl alcohol. Do not immerse the device in liquid, and avoid abrasive cleaners. Store folded panels in a cool, dry place and inspect cables and connectors regularly.

13. How should I position the foldable panels for effective treatment?

Arrange the six panels so they cover the painful area comfortably and evenly without excessive bending of the panels. For limbs or localized joints, wrap or align the pad to maximize coverage. Keep the recommended distance and orientation described in the manual for best results.

14. Is this device suitable for both home users and clinicians?

Yes. The device is designed for both home and professional use, combining safety features with an easy user interface and remote control. Clinicians can use it as part of a treatment plan; home users should follow the manual and seek professional advice for chronic or complex conditions.

15. Where can I find the user manual, warranty information and customer support?

The full user manual, safety instructions and warranty details should be included with the product packaging. For additional technical support, warranty claims or replacement parts, contact the seller or Lastek customer service using the contact information provided with your purchase.

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